Customer Testimonials

Great knowledgeable and friendly staff and good mix of products.

Great service and friendly staff

From experience of friends, I’ve heard nothing but good things about the trek bicycles, and the service and knowledge at the Kingston track store was amazing

Helpful, friendly staff and the well-displayed products.

Very fast repair of broken deraeulier cables and new tape same day work great best shop in town.

Nice people who care about biking and helping you with your bike.

Thanks for the quick turnaround and great servicing!

Great friendly service and super quick!!! Much appreciated

Everything! Customer service at Trek Kingston is outstanding! Always enjoy walking into the store.

Very friendly and helpful.
Relaxed environment, and they tried to make me believe, as a very non committed rider, that I should actually be in a “Bike Shop”
Delusion is a fun and exciting place to be….

Keep up the good work.
Thanks,
First name removed

Knowledgeable, friendly staff!!! Always welcoming and happy to help, answer questions and provide solutions. Thanks Trek Kingston!

The staff are extremely helpful. I can't think of one negative experience!

I like the warranty, the durability of the bike and products you sell, the Military Discount, the great cx service, both sales and service, the communication of when products are in and ready to be picked up, the fact that I did not need to register the bike incase it was lost/stolen.

Quality products at reasonable prices. Incredibly friendly and helpful staff. Great store layout. Who could ask for more?
Thank you!

Gloves fit well. Fast service

Great

Good quality and reasonable prices.
The staff are very friendly and knowledgeable and helpful! Highly recommend Trek Kingston!

Professional and welcoming. Not intimidating!

Great staff who always meet or exceed expectations for quality of work, on-time or before promised, customer experience and price.

Very knowledgeable and reasonable prices.

Excellent service

Great bike and fantastic service!!

You're great

Range of products; friendly, professional staff; great service

fast service! lovely people!

The employees are friendly and knowledgeable.

Always very knowledgeable, helpful, and friendly.

Great customer service: patient and professional with a sense of humour.

prompt, friendly, problem solving

The products are great! The service at the Kingston Trek shop is excellent. The staff is very knowledgeable, very helpful and professional.