- Phone: 6137673076
Customer Testimonials
Friendly fast and efficient service
Great customer service…
The products are perfect and definitely worth the money!
Service: I received a call from the store regarding one of the product. The lady was really nice and patient. She explained everything I needed to know as a new bike rider. She also wrote sweet notes on the receipt. This is beyond what I can expect from an online shopping. Thank you!
Service and technicians are excellent. Always a great experience at Trek
Great service. Good communication.
Staff took the time to go over the bike with me. Friendly staff. Great job!
Friendly, knowledgeable and helpful staff. Arrived unannounced with a flat tire, hoping to leave the bike for when they had time. Was out the door in 10 minutes with the tire fixed.
Very professional and helpful staff at Trek Kingston - they are great to deal with.
I appreciate the one on one service, and I really like the extra distance. Trek goes to to encourage a healthy active Cycling life.
I had a bike fitting with Beth. I liked her approach. She was thorough and methodical. Had my first ride this morning. So far so good.....
Excellent, fast repair. Thanks, First name removed
I recently purchased a Verve + 3. Mike was extremely helpful with the original bike purchase and a subsequent purchase of accessories. The fellows doing the adjustments were skilled and pleasant. The store has a nice feel to it.
Personal approach, no pressure sales and absolute top nothing products. We have purchased 3 bikes from you and I have brought my friend for one as well. Couldn't recommend you more.
Great Service Always from Aston
Thank You
A friend suggested I head to Trek Kingston for a new gravel bike! AMAZING advice! Every staff member I interacted with was friendly, attentive, and simply did their job. Super smooth process, attention to the littlest things and took the time to clearly explain everything. There was never any pressure, just knowledgeable staff. Super experience. Thank you Trek Kingston!
Friendly competent attention and service.
It was a very inviting atmosphere. Staff seemed happy to chat and help out. Store was clean, and they had the product I was looking for
The staff. Friendly and knowledgeable and efficient. Customer service is clearly the number one priority.
Staff are amazing and very friendly and knowledgeable.
Frequently recommend this shop to anyone looking for bike service and products. Every time I have come into this shop the staff are always positive and helpful. The service has been 5 star from every interaction including buying a cheap water bottle, bringing a bike in for service, or buying an expensive bike computer. Always impressed every time I come in to this shop!
Sue, found the tires I needed, promptly ordered them and came in on time and on budget.
Very happy with the service!
Very friendly staff! Accommodating service for a customer who lives out of town. (75km)
Dropped my bike off, went and did some shopping, and bike was ready to go when I returned. Fair price for service.
All staff are pleasant and ready to help you.
Friendly and knowledgeable staff and deliver on time
The very helpful and knowledgeable staff. I feel now that I bought my Trek, I have a support team behind me to help take care of any questions, needs or future maintenance on my bike. That is very comforting and reassuring to know they are there.
Excellent customer service Friendly and competent
Was in to have Trek triathlon checked and ready for K Town race and very accommodating . Good value and would definitely use the store again in future
Russ B
The products and service is A+A+A+
I really appreciated how helpful the team was and friendly
Service staff were friendly, helpful and attentive. I took my bike in for a Level 2 service and tire/tube replacement. They were great at presenting me with tire options that fit both my bike and my use of it. Service and tire change were completed the next day, and the bike is working perfectly.