- Phone: 6137673076
Customer Testimonials
Great staff, and nice clean store.
Great, friendly service! Kingston is fortunate!
Knowledge of bikes
Friendly staff
Competitive prices.
EVERYTHING!!!
I've yet to make a large purchase. But for the parts and accessories Trek store Kingston has been very helpful and listened to me explain what I need. Trek is straight forward sales and service
Thanks
First name removed
The team really takes care of their customers. They take the time to answer questions patiently and their service is excellent
Straight talk from friendly, knowledgeable staff.
Dual Sport 2 bike purchased 2022. In three full seasons so far (2023, 2024, 2025 ) have ridden it approx. 270 days and 6,750 Km. Is perfect for my needs and is great to ride. it hasn't required excessive maintenance but what has been done has been first class service from the Trek Kingston team (quality of work, timeliness and ease in doing business with. Ditto on most of the foregoing with my wife who purchased her Dual Sport 2 in 2022.
Friendly, knowledgeable and helpful
The owner has excellent customer service skills.
Very friendly, efficient, and knowledgeable staff.
Excellent service
Great advise
I will be back!
Great service. Employees treat the customers like friends and family. Thank you.
Knowledgeable and helpful staff. Thank you!
John went over and above for us! I'm always blown away by Trek staff's level of service.
Friendly, knowledgeable service oriented staff. We have been buying bicycles for years and have always had great experiences.
excellent
The friendliest of folks! They will always give you their honest opinion and assessment of your cycling needs. If they can do you a solid they will find a way to make the accommodation work. Their mechanics are awesome!
Customer service and friendliness!
Very personable and helpful
We loved that fact Kingston Trek replaced my son's bike brakes and chain since they were still warranty. I would highly recommend Trek bike and Kingston branch to anyone.
My son and I continue to be impressed with your shop. All of our encounters have been very positive, with staff going above and beyond time and time again to help us.
I can't recommend Trek Kingston enough.
The customer service is always next level; positive, Informative, and prompt. Also, very good quality with all the products I’ve purchased from your store.
The best service in town!
Appreciated the straight forward advice given and the quick turn around time.
Friendly and helpful staff.
I really respect their knowledge and friendliness
Great staff and high quality equipment
Love having you in the neighbourhood. Great staff and great products!

Good service - retail and repair personnel.