Customer Testimonials

Beth was wonderful to work with, and helped us make an informed choice about a bike for my kid! Will definitely be back for future bikes as he grows.

I sent an email inquiry in and the staff was super responsive. When I went in, they were all very friendly and helpful! Will definitely return.

I would go back to Trek over and over again! Not only do they have a wealth of knowledge, but are very warm and welcoming. They make sure you are 100% satisfied before leaving the store after purchasing a bike. Thanks to Trek, I have the perfect bike to join my husband and daughter for bike rides. Cannot recommend enough!

Great services, friendly staff great product

Very friendly and informed sales people

Customer Service
Knowledge
Product
No Pressure Sales Team
After Sales Setup
Communication

Everything was a positive experience

Very helpful staff

Very helpful and communicative staff

Bought and had new tires put on. They were great

Easy to make a service appointment online; kind, quick, thorough service at a reasonable price. Excellent overall 👍

Bikes are very good quality and the staff are knowledgeable.

Both products and service is great the service is always impeccable. To me they put a high value on customer satisfaction .

Fast and done perfectly.

People there were very kind and helpful, and made time to squeeze in fixing a bike before we left on our trip.

Professional, friendly, quick turnaround, knowledgeable. Instilled trust in their services

Mike was really great at explaining the different bikes and letting us take bikes out and offering us helmets. Very knowledgeable and professional.

Had stock at a reasonable price. Quick service.

Well the service was exceptional and since I own a trek the products meet my needs.

Really friendly and knowledgable staff, always incredibly helpful.

Quality, personal service. Competent,
Meticulous bike mechanics. Quality bikes at a good price. Honest staff and management. I am a long-time loyal Trek customer due to the integrity of the company demonstrated by the service provided through Ashan and Leanne and their amazing team.

friendly helpful

Excellent products and friendly and professional staff

This is a very friendly place and everyone makes me feel 100% comfortable. They give great advice, which I follow! Barb has been extremely helpful! I love riding my Trek 3 bike, and if I have any issues or questions I have no qualms about going to the store and getting the answers. Thank you for providing such a fabulous service!

personal service

I like the prompt, friendly service I receive every time I go in the store.

Friendly, knowledgeable, helpful service. I was able to find exactly the bike I wanted and left with everything I need.

Always first class - people, product, service. Very helpful. Super trustworthy. I don‘t go anywhere else for cycling stuff.

I purchased a used bike and they made sure that the bike was in perfect running condition before releasing it to me. In fact when I showed up at the scheduled time to pick up the bike, they were changing the slightly worn pads on the disk brakes.
Staff were not only very knowledgeable but super friendly.

The folks at Trek are awesome, really enjoyed dealing with them! Fast,efficient and customer service is 5 star! I'll defenately be returning for any of my bike needs.

Thank you, Trek!

I have always been a Trek fan and I’m super happy with my last purchase at Trek Kingston Beth is great and so is John who recently helped me out