- Phone: 6137673076
Customer Testimonials
Expert, professional, flexible.
The bikes are of the highest quality in the industry.
Great staff! Great bikes! I recommend Trek Kingston because of the staff. You will not find a better group of knowledgeable, caring, and just plain awesome people anywhere else. They genuinely want you to be happy with your purchase!
The level of customer service I received was outstanding the knowledge of the equipment and the bike that I purchased was amazing.
Great staff
Friendly andvefficient!
Fantastic service, more than happy with the staff at at trek kingston. they were very helpful in helping me choose and setup my new bike.
I really like the Marlin 6 I purchased. The saleswoman was friendly, knowledgeable, and a pleasure to deal with. Excellent service.
Very customer service focused, friendly and professional. All staff! More than met our expectations and hopes. We suspected we would love the bikes but were so pleased with the overall environment. And we also appreciated the continued focus on safety, very clean store. Thank you.
great people with good knowledge
Your service is exceptional.
Everything was good. The stuff was friendly. I also liked no cost bike fitting, and promise of complimentary first service. Few shops do that.
Very professional
Fantastic service ... very, very reasonably priced ... my repair was a quick fix and there was zero attempt to upsell. Bought a helmet that I just love. I'll go nowhere else in Kingston.
Quality products, knowledgeable and friendly staff, great customer service!
Good service
The products offered have been curated so that only good quality products are offered. The staff are super knowledgeable, friendly and approachable - which makes it very comfortable for someone new to cycling to come in and ask questions, find the right product or bike service.
Friendly and helpful staff. Flexible hours. Clean and well laid out store.
Great knowledgeable staff. Always willing to help and accommodate. Thanks Trek Kingston staff.
The Staff is always helpful and very friendly. The products are good quality. I always enjoy stopping by. Thank you.
Very friendly service. You were happy to accept my clunker of a bike which I had been told at another shop was not worth fixing. Didn't do any unnecessary work which I appreciate
Great customer service and that Trek stands behind its products
Great service! Very accommodating when they can. Was coming from out of town and they squeezed me in. Very friendly!
Quality products. Excellent, friendly and organized staff.
Great assistance with selecting my new Ebike. Leanne guided me to a bike which is quite different from the one I thought I wanted and it has turned out to be absolutely perfect for me. A quality product and excellent service.
- Really like the bike
- staff very friendly, took the time to personally ensure the bike fit, all the extras were there, and to answer any questions.
Excellent service and great bikes!
Friendly, knowledgeable staff, great communication, builds and earns trust.
Personal, reliable, friendly service
Quick turn around, pleasant staff, and that you are still requiring masks (the reason you were my first choice).
Great bikes and great salespeople! A winner combo