- Phone: 6137673076
Customer Testimonials
Excellent and friendly service. Fair prices.
They’re always friendly helpful and knowledgable
Very friendly and competent Staff. The Trek FX3 that I purchased has turned out to be all that I had hoped for. I did my research on this bike and was supported in every step by my new friend, Leanne. I am very confident that my future service requirements will be met in the same way.
Great customer service and good deals.
Helpful service
Excellent service with very helpful staff !
The staff go out of their way to make sure your questions are answered and you are completely satisfied before you leave with your new purchase.
Would highly recommend!
Availability of product in times where getting a bike is difficult.
One stop shopping, lights, bell, saddle bag, upgraded seat and helmet all in one purchase
How personable all of your staff are. How accommodating everyone was to my pickup request after hours.
Pleasant knowledgeable team. Was super excited to get a new bike.
Friendly knowledgeable and very thorough.
Excellent customer service. Thank you Sue!
There is nothing to say except that the service and products are top notch the best there is !! I would NEVER EVER even consider going anywhere else !
Thank you Trek Bicycle Kingston !!
The people helping me were super nice
Very friendly and helpful staff. Quality product. I love my FX2!
The staff was very knowledgeable, helpful, and professional. I was allowed to take a bike for a test ride which surprised me.
Excellent customer service. Friendly and efficient.
Service was polite store was very clean and had what i wanted in stock
Kind and knowledgeable staff
Fast reasonably costed repair. Thank you!
Very attentive and friendly service.
Friendly, knowledgeable staff!
Very good service for quality products
Great products and very friendly and knowledgeable staff
Quick service, friendly, helpful
Great service, shoes that I ordered are not fitting and they ordered another pair with no problem
Quality products and awesome customer service.
Friendly atmosphere with knowledgeable staff. Our sales person Beth took the time to explain every detail of the operation of the Trek Verve 2+ e-bike I purchased. She patiently listened and answered my questions about operation and maintenance. The technicians made a few adjustments for my best comfort levels and then helped to load it into the car. The service from start to finish was excellent!
The customer service and support at Trek is superior to other places I went when I started looking for a bicycle that would be a good fit for me. So far, I am really liking my bike.
Very helpful and knowledgeable staff, very accommodating to requests!

Service: attentive, kind, funny, knowledgeable, listened to our requirements, above and beyond expectations.
Products: high quality, attractive design, good selection.