Customer Testimonials

I was very impressed with the way your store adapted to the COVID-19 restrictions. Beth was extremely professional, helpful, patient and answered all of my questions. She helped me select a repair kit for my student's bike that he purchased at your store. I will definitely recommend your store and hopefully be able to come into your showroom to pick out my next bike when things open up.

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Everything!

Did a great job with curb side service during these unusual times.

Nice sale prices and availability!

Friendly, capable staff....and well organized protocol in this time of restrictions!

Keep up the good work, Name removed

Excellent product and all staff are awesome!! Thanks

The products were put on fast with a gold selection of the products I was looking for especially great service for the time we are in couldnt ask for more knoledgeable people to work on my new bikes.

Thanks trek

Warm and friendly, great customer service. Very reasonable prices - Thank you!

Great service, knowledgeable and accommodating staff.

Great combination!

Thanks for picking up my bike and dropping it off! And for letting me know it was going to be too expensive to fix, I appreciated the advice. Great customer service!

Everything !

Everyone was very knowledgeable and friendly. The prices were very competitive and the service was fantastic!

Very patient and accommodating. Excellent service.

Helpful service on phone, easy curbside pickup

Excellent technical skills and knowledge combined with great service and people

Very quick response time to emails
Pickup and delivery option
Reasonable price

Helpful and kind staff

Friendly service

Trek Bicycle Kingston provided very friendly, fast and knowledgeable service. I highly recommend them!!

Great service and a friendly knowledgeable team. I always recommend Kingston Trek to family and friends.

Beth was awesome. Very knowledgeable. I highly recommend

The people!

Very helpful and friendly always.

I got exactly what I wanted when they said it was ready.

Excellent bike service.

Every service, product, and interaction with Trek has been superb. Outfitting a family of five over the years has been easy with their expertise.

What a pleasure do deal with such an amazing team of professionals. I am just getting back in to biking and they were always happy to answer the many questions I had to ensure I got a bike that would best suit my needs. Never any pressure to spend extra on a bike I didn't need. I will definitely be purchasing all of my families bikes from them in the future.

Very impressed with Ashan and the team at Trek Kingston. Hands down best customer service I've ever experienced. Ashan was very informative and helpful in choosing the right bike for me. He's the reason I didn't shop anywhere else.

My new FX 1 Disc is an amazing bike. I couldn't be happier and look forward to purchasing my next bike from Trek and my girlfriend will be in touch soon:)

Thank you so much,
First name removed.

Everything! Kind, helpful, generous service. Fantastic bikes!

Good quality