Customer Testimonials

The crew at Kingston Trek were great. Starting with Betty on the phone to Ashin at the curbside, I was able to get my new bike quickly and safely.
I look forward to connecting with them again soon.
Thanks again,
Name removed

Very friendly, knowledgable staff, eager to take questions and help. Bike buying process was easy despite the doors being closed. Would recommend to anyone wanting a bike or service.

Beth was awesome to deal with very helpful and informative. Answered all my questions very quick on email responses. Helped with selections on accessories and they were redly available. Delivered my bike in the time frame I was told. Very happy with everything

Beth was GREAT helping me by telephone. In addition, your Covid precautions were excellent

Great product and great customer service.

Everyone at Trek is always super helpful and very kind.

Thank you for being awesome :)

I always receive great service at Trek!

Friendly staff and high quality products

Excellent and timely service. Great communication, very helpful and friendly

Great and competent service!

Great equipment and excellent staff and service

Friendly, helpful.

The curb side service during the Pandemic was first rate. Staff were very friendly and explained everything about my new bicycle showing that they cared.

Everything seems really well-organized and transparent, staff all seem very friendly and positive and knowledgeable.

Service was great and straight forward. We were buying helmets and it was easy.

Fabulous customer service - professional and personable. Excellent product knowledge.

nice product. sleeck design

Great service and knowledgeable staff.

Professional and personalized service. From buying my bike to any accessory or service needs I have had, I know I will be taken care of.

Very pleased with the knowledgeable and helpful service.

Personal, knowledgeable, friendly staff. Epitomizes the reason to shop local and support brick and mortar stores

Great setup during covid. And awesome service like always!

Friendly, respectful, good service and affordable

The best

Easy drop off pick up.
Good service, reasonable price.

Personable. Competent. Straightforward.

Great service over the phone .

Very efficient...great protocol for curbside pickup...on your game..Thks

The service provided by Ashan, Leanne and Sue from beginning to end was wonderful. I really appreciated the patience and diligence they took in processing my purchase and pick-up. I look forward to the opportunity to provide a recommendation to anyone looking for a bike and the type of service they can appreciate at well.

The service is incredible! The staff are knowledgeable, professional and extremely friendly. During Covid-19 Trek Kingston has continued to serve our community in the safest and smartest way possible, offering contactless service and sales. This is the only store I’ll go to for bike fittings, adjustments, repairs, questions, new parts, etc. Bonus: I just got an incredible deal on two near pairs of shorts with the comfiest chamois!