Customer Testimonials

Amazing customer service.

Friendly and gave me good advice

The fellow that helped me withe purchase of a jersey was excellent

Purchased online, was notified for pickup, and staff member was very helpful and expedient.

Selection of bikes

Fast, good service, good advice. Bike service is in-house which makes a huge difference to speed and quality.

Sales staff are great. Attentive and helpful and knowledgeable.
I had the pleasure of Connor helping me. He was friendly, professional and very helpful.

I really appreciate how friendly and knowledgeable everyone is. Every time I bring my bike in or look for a new product I know i can trust each of them to either fix my bike properly or recommend something useful. I will not take my bike to anywhere else but here thank you guys and especially Mark for taking great care!!

Your team is very helpful and thoughtful. I always feel welcomed in your store, and I feel that your stuff always do their best to provide excellent service.

Knowledgeable. Polite. Making an effort to research a problem and find a solution

Always very helpful and knowledgeable.

Helpful and friendly staff. High quality bikes.

Friendly, helpful service
Very happy with pickup of new Electra cruiser.
Doesn’t have the selection of parts for my mountain bike, but that is not the focus of the shop…just a bit less convenient for me.

Excellent service. Mechanics experienced with different brands of components.

I arrived just after closing time but knew what I wanted. The staff helped me straight away and I was on my way in minutes.

Fast, effective service!

Excellent prompt service. Very pleasant staff.

Great service. Made my bike feel like new.

Finally, efficient and very knowledgeable.

I love that attention to detail and quality services I receive at West Point Cycle, all in a timely manner. It is reassuring to have a team you can count on.

Friendly and enthusiastic service. Always fun sto stop by.

friendly & knowledgable staff

There is never a thing lacking from service at West Point Cycles.

Congratulations all. Lovely to see Randy and Chris yesterday

Came in thursday just before closing, staff were polite.

Very freindly staff and promt service

The service experience was above and beyond.

We and all our family members who have purchased bicycles from West Point Cycles over the last 40 years (7 e-bikes alone!) have received excellent service and advice from everyone at WPC. The technicians are highly knowledgeable; WPC stands behind their service and the products they sell. We've come to rely on their recommendations, not just for bikes, but also for all the other things, like panniers, saddles, shoes and locks etc. The staff always have time to explain the reasons they are recommending a product and make sure it is right for your needs. Over the years we've had a lot of servicing and tune-ups: the prices are fair and they are always completed when they said they would be. Bikes are our primary mode of transportation in the city. We rely on WPC to keep our bikes in good working order and for products to make our cycling more enjoyable and safer. We highly recommend you choose West Point Cycles as your local bike shop.

Nice and friendly service.

Great staff

Staff is very nice in 2nd street