- Phone: 604-559-9944
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Customer Testimonials
Incredibly friendly and helpful staff! I'm a total bike beginner and everyone in the shop was amazing. Multiple people helped me between picking up my bike order, picking out gear, making sure my bike was setup correctly, and installing a basket and checking out a deflated wheel before I left. Very informative and kind. Even helped me get my bike into my car at the end. Totally recommend, thank you! : )
I like the variety and selection of products you carry. The store location and hours are convenient.
Great reliable service and repairs.
Lovely people! Very helpful
Customer service was great.
Excellent service. You have my full trust for parts and service.
Thank you!!
Great service, helpful and well informed staff members.
Exceptional service as always!
Outstanding customer service!
Great staff, very attentive
Service and repairs are top notch. Always satisfied. The customer service is unbelievable. Every person is wonderful to deal with. Always feel like you’re a being taken care of. Shout out to Marc who I’ve dealt with a lot. Amazing guy.
The young woman I dealt with was really funny, and very nice. It was a really nice trip to the bike store!
Great service and knowledgeable staff.
Professional, honest and reactive service that is aimed at meeting the customer needs rather than simply making sales. This is epitomized by the 30 day ability to return products that do not meet our needs.
I have no fear of being ripped off and have experienced the team (Andrew, Fiona, Teressa, Marc and Randy) to be genuinely interested in our cycling wellbeing.
Mark and Natalie
West Point Cycles provides excellent care and customer service, giving options and suggestions as requested to help set up the perfect bike. Thank you!
The service is exceptionally good and all the products are high quality!
I say thank you to all the staff for their prompt care and their attention to detail!!!
Excellent shop
Friendly neighborhood kind of place. Knowledgeable and pleasant people. I would buy another bike from them!! Annette
Friendly, well informed staff.
Very friendly and knowledgeable staff and smooth service.
Excellent service when this shop worked on both my bikes lately.
One service they did for free, an unexpected bonus.
Both completed in timely fashion by friendly, knowledgeable technicians
I always feel like I’m part of a community, when I walk into West Point Cycles . I’m often greeted by my first name and my repair needs are always looked after quickly . The staff are knowledgeable and are willing to problem solve , when a repair is more complicated .
I don't always have the budget for WP's product line but your service is second to none.
Your repair service is very honest, reliable, and efficient.
I come all the way from West Vancouver to your shop on East 2nd to get my bike serviced.
The staff is the key component which provides value
Knowledgeable staff and they spend the time helping you.
Great products, fantastic service. They are by far my preferred local bike shop.
Great products, knowledgeable and super helpful and friendly staff.
friendly efficient staff
excellent team who took an extra step to help with my purchase and made sure I was happy with it. I appreciate the help from Randy and Andrew at the Main St. store and another girl I spoke to on Sunday at Langley store, but I didn't catch her name.