West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   May 24, 2025 — Rated 10 out of 10 by S.H. West Point Cycles - Main St.
What do you like about our products and services?

I came in to buy new handlebar grips and everyone was so friendly and helpful!

Report a concern   May 23, 2025 — Rated 10 out of 10 by G.T. West Point Cycles - Main St.
What do you like about our products and services?

knowledgeable friendly staff and a local business that i wholeheartedly support.

Report a concern   May 22, 2025 — Rated 10 out of 10 by Don Mciver West Point Cycles - Main St.
What do you like about our products and services?

Excellent quality at a fair price and completed on time.

Report a concern   May 19, 2025 — Rated 10 out of 10 by C.V. West Point Cycles - Main St.
What do you like about our products and services?

Excellent service and well designed store. Had product I was looking for.

Report a concern   May 16, 2025 — Rated 9 out of 10 by K.O.R. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, helpful service

Report a concern   May 12, 2025 — Rated 10 out of 10 by Rob Brownridge West Point Cycles - Main St.
What do you like about our products and services?

The staff was very helpful with getting everything on my list (parts and tools) so that I could finish installing my e-bike conversion kit onto my regular bike.

Report a concern   May 4, 2025 — Rated 10 out of 10 by H.C. West Point Cycles - Main St.
What do you like about our products and services?

Every employee at Westpoint Main St is so friendly and very helpful.

Report a concern   May 3, 2025 — Rated 10 out of 10 by M.B. West Point Cycles - Main St.
What do you like about our products and services?

I’ve been in the market for a trek bike forever. Everyone at West Point Cycles from Langley to Main Street to Kerrisdale have always been incredibly friendly and helpful. I never felt I was being upsold or pressured into extra stuff. The discount on accessories after a bike purchase is huge.

Report a concern   May 3, 2025 — Rated 10 out of 10 by David Sloan West Point Cycles - Main St.
What do you like about our products and services?

My goto bike shop for repairs or maintenance.

Always fast, friendly and professional.

They do a great job, and usually have the repair done later that day.

I recommend their services.

Report a concern   May 2, 2025 — Rated 10 out of 10 by J.B. West Point Cycles - Main St.
What do you like about our products and services?

as always excellent service from Mark

Report a concern   May 1, 2025 — Rated 10 out of 10 by S.P. West Point Cycles - Main St.
What do you like about our products and services?

The best service. Knowledgeable and helpful staff- not in a condescending way.

Report a concern   April 30, 2025 — Rated 10 out of 10 by LiChin Cheng West Point Cycles - Main St.
What do you like about our products and services?

Service is good and technician was helpful to work through the e-bike operation and helped to load it onto the car.

Report a concern   April 28, 2025 — Rated 10 out of 10 by L.K. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and knowledgeable bike mechanics! No upselling on things we don’t need.

Report a concern   April 28, 2025 — Rated 10 out of 10 by Chad Steward West Point Cycles - Main St.
What do you like about our products and services?

You stores have always been a pleasure to visit and our Bromptoms remind us of how great it is to do business with you...Regards to to Tim and Sara and a special thanks to Ben at the new store, the was a great help. All the best Bobbi & Chad

Report a concern   April 26, 2025 — Rated 10 out of 10 by A.Z. West Point Cycles - Main St.
What do you like about our products and services?

People are great.

Report a concern   April 25, 2025 — Rated 10 out of 10 by C.N. West Point Cycles - Main St.
What do you like about our products and services?

Your service team is great - it's refreshing to not feel any condescension in a bike shop (something that is unfortunately rampant in the industry)

Report a concern   April 21, 2025 — Rated 10 out of 10 by A.C. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, knowledgeable service with realistic ETAs for bike repair/servicing completion

Report a concern   April 21, 2025 — Rated 10 out of 10 by Jimmy Simons West Point Cycles - Main St.
What do you like about our products and services?

Extremely attentive, knowledgeable and helpful staff
Had the exact component I need and installed in minutes

Report a concern   April 21, 2025 — Rated 10 out of 10 by O.S. West Point Cycles - Main St.
What do you like about our products and services?

Friendly staff! Good location. Recommend!

Report a concern   April 19, 2025 — Rated 10 out of 10 by L.C. West Point Cycles - Main St.
What do you like about our products and services?

Great customer service. Attended to right away, with knowledge and efficiency.
Very pleasant experience.

Report a concern   April 17, 2025 — Rated 10 out of 10 by K.F. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and helpful service! Thanks.

Report a concern   April 16, 2025 — Rated 10 out of 10 by Phil Moore Lady Sport West Point Cycles - Main St.
What do you like about our products and services?

Very professional group who definitely know what they’re doing!!

Report a concern   April 16, 2025 — Rated 10 out of 10 by T.E. West Point Cycles - Main St.
What do you like about our products and services?

Great service

Report a concern   April 15, 2025 — Rated 10 out of 10 by J.B. West Point Cycles - Main St.
What do you like about our products and services?

Outstanding service from a superb staff.

Report a concern   April 15, 2025 — Rated 10 out of 10 by Janice Mclean West Point Cycles - Main St.
What do you like about our products and services?

I highly recommend their comprehensive bike maintenance service because they provide:

- Prompt communication on the completion of service;
- Good recommendation of upcoming tubeless tire maintenance workshop;
- Detailed explanation on the different kind of services for the tubeless tires at different times; and
- Courteous and professional technicians.

Report a concern   April 14, 2025 — Rated 10 out of 10 by Megan Phillips West Point Cycles - Main St.
What do you like about our products and services?

SO friendly, non-judgemental, personable, educated, and just high quality all around.

Report a concern   April 13, 2025 — Rated 10 out of 10 by Doug Harris West Point Cycles - Main St.
What do you like about our products and services?

The staff

Report a concern   April 13, 2025 — Rated 10 out of 10 by Victor Tse West Point Cycles - Main St.
What do you like about our products and services?

Everything is so good that I have nothing to say

Report a concern   April 11, 2025 — Rated 10 out of 10 by K.A. West Point Cycles - Main St.
What do you like about our products and services?

friendly experienced staff.. great service in timely manner

Report a concern   April 10, 2025 — Rated 10 out of 10 by X.Z. West Point Cycles - Main St.
What do you like about our products and services?

Great customer service, flexible returns, so helpful and good vibes


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