West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   January 26, 2025 — Rated 10 out of 10 by B.E. West Point Cycles - Main St.
What do you like about our products and services?

Excellent service, experienced and friendly staff.
Report a concern   January 25, 2025 — Rated 10 out of 10 by F.C. West Point Cycles - Main St.
What do you like about our products and services?

Andrew and Randy are very helpful and patient.

Report a concern   January 24, 2025 — Rated 10 out of 10 by Traavis Ashburner West Point Cycles - Main St.
What do you like about our products and services?

The best bikes and service in the city. Wouldn't go anywhere else! Thanks WP team!
Report a concern   January 24, 2025 — Rated 10 out of 10 by A.F. West Point Cycles - Main St.
What do you like about our products and services?

Location is convenient.
Communication is very good.
Workmanship is reliable.
Report a concern   January 23, 2025 — Rated 10 out of 10 by John Prasad West Point Cycles - Main St.
What do you like about our products and services?

Good customer service
Report a concern   January 22, 2025 — Rated 10 out of 10 by H.C. West Point Cycles - Main St.
What do you like about our products and services?

Bought a new bike and received geat customer service! Would recommend them to all my friends and family.

Report a concern   January 21, 2025 — Rated 10 out of 10 by K.C. West Point Cycles - Main St.
What do you like about our products and services?

I like that you carry Ortlieb spare parts, and I liked your responsiveness.

Report a concern   January 20, 2025 — Rated 10 out of 10 by W.P. West Point Cycles - Main St.
What do you like about our products and services?

Randy was very helpful and knowledgeable whether it was choosing the right tire for my bike or the best helmet.

Report a concern   January 16, 2025 — Rated 10 out of 10 by B.H. West Point Cycles - Main St.
What do you like about our products and services?

Bike mechanic Randy was able to make a last minute repair to my bike brake. Service was exceptionally professional and price for this service was quoted to me prior to it being done.

Tune up service was also discussed for my “dinasaur” of a bike which I will definitely return for in the upcoming weeks.
Report a concern   January 14, 2025 — Rated 10 out of 10 by E.S. West Point Cycles - Main St.
What do you like about our products and services?

I was very pleased with the level of care, expertise, patience and customer service from all of the folks we interacted with at WPC. Top notch! Thanks for making our bike buying experience pleasant and easy.
Report a concern   January 11, 2025 — Rated 10 out of 10 by D.H. West Point Cycles - Main St.
What do you like about our products and services?

The staff
Report a concern   January 10, 2025 — Rated 10 out of 10 by G.B. West Point Cycles - Main St.
What do you like about our products and services?

Great service good for even past the 1 year service warranty. Rides like new and learned how to user the App.

Report a concern   January 10, 2025 — Rated 10 out of 10 by Megan Phillips West Point Cycles - Main St.
What do you like about our products and services?

YOU GUYS ROCK MY SOCKS OFF!!! I'm truly never going anywhere else. West Point die-hard over here, baby!
Report a concern   January 8, 2025 — Rated 10 out of 10 by Paulo Fagundes Araujo West Point Cycles - Main St.
What do you like about our products and services?

Splendid customer service. Marc and team are simply amazing! Bike came from the Complementary 1-year service like brand new! Thank you!
Report a concern   January 5, 2025 — Rated 10 out of 10 by Verena Goebeler West Point Cycles - Main St.
What do you like about our products and services?

Very fast service at a very good price.

Report a concern   January 4, 2025 — Rated 10 out of 10 by J.C. West Point Cycles - Main St.
What do you like about our products and services?

easy to order and easy to pick up
Report a concern   January 3, 2025 — Rated 10 out of 10 by T.M. West Point Cycles - Main St.
What do you like about our products and services?

Helpful responsive
Report a concern   December 31, 2024 — Rated 10 out of 10 by J.W. West Point Cycles - Main St.
What do you like about our products and services?

I had excellent and quick service for my bike which was unrideable. The technician fixed the problem, took the bike for a test ride, and identified another problem. So he fixed that as well and gave the bike a second test ride. I feel that was great service, and the bike was ready in just a few hours. Thank you Derek!
Report a concern   December 23, 2024 — Rated 10 out of 10 by P.C. West Point Cycles - Main St.
What do you like about our products and services?

Everyone is very kind, have fit me in on short notice, do good work on service, and explain the problem and what is needed within being patronizing.
Report a concern   December 21, 2024 — Rated 10 out of 10 by G.T. West Point Cycles - Main St.
What do you like about our products and services?

Always great service!
Report a concern   December 20, 2024 — Rated 10 out of 10 by L.K. West Point Cycles - Main St.
What do you like about our products and services?

Really helpful staff. Had exactly what I was looking for.

Report a concern   December 20, 2024 — Rated 9 out of 10 by N.C. West Point Cycles - Main St.
What do you like about our products and services?

Great service as always. Mechanic gave very detailed notes and was good at letting me know what he was doing.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Nicholas Chan West Point Cycles - Main St.
What do you like about our products and services?

I love the staff at WestPoint Cycles on Main St. They’re super knowledgeable and friendly and will never upsell you on anything. I’ve been a customer of them for the past 7 years and have always received top notch service :)
Report a concern   December 15, 2024 — Rated 10 out of 10 by L.S. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, helpful, professional.

Report a concern   December 12, 2024 — Rated 10 out of 10 by J.H. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and thorough service

Report a concern   December 12, 2024 — Rated 10 out of 10 by J.Y. West Point Cycles - Main St.
What do you like about our products and services?

communication is great. Love to receive the status of the bike and the explanation of what is required to repair / replace. The service is fast from drop off and pick up.

Report a concern   December 9, 2024 — Rated 10 out of 10 by K.M. West Point Cycles - Main St.
What do you like about our products and services?

Best Trek dealer in town!
Report a concern   December 9, 2024 — Rated 10 out of 10 by H.B. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable and fair

Report a concern   December 5, 2024 — Rated 10 out of 10 by Michael Rankin West Point Cycles - Main St.
What do you like about our products and services?

Amazing team, consistently good service! Very friendly and very thorough; thank you so much!!
Report a concern   December 4, 2024 — Rated 10 out of 10 by J.B. West Point Cycles - Main St.
What do you like about our products and services?

great staff

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