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Customer Testimonials
Best customer service I've had at any bike shop by far. Always feel like my needs are being accommodated and that I matter.
Great people , they are very accommodating. They always find solutions with out overcharging. I have great service every time and not a single time I have been disappointed.
Quality
Service 
Value
The staff here are just amazing. I’ve been in on a few occasions (the store is always busy) and the team still manages to do such an amazing job of taking care of their customers.
Cyrus and Andrew, both took the time to answer any questions I had and made sure I felt comfortable with the bike I had chosen!
Thank you to the team at West Point Cycles Main Street!
Very friendly and helpful staff. Great choice of products and services.
I love bringing my bike in here. No matter what the issue, the people at West Point on Main are always there to help.
I only recommend West Point to people looking for bikes or maintenance.
Thank you!!
Andrew & the entire team are amazing. Marc in Service is great!
The products are high quality and the service is friendly, helpful and efficient. The staff are knowledgeable and competent!
Decent pricing, competent & courteous service.
Andrew was so helpful and patient with us, despite it being near closing hours he went above and beyond.
Great staff! Great service!
All of your employees at this location are super helpful and friendly.
Very happy with my Trek FX 3. Two years of almost daily riding and zero issues, except new brake pads, which is expected.
People at the store are also very competent .
sales people very knowledgeable and attentive
Totally love WPC! Easily the best bike shop in Vancouver. The crew’s always super friendly and happy to help, even when I show up with my silly questions. You guys are the best!
Trek quality products and excellent customer service.
Friendly, knowledgeable and efficient service.
Very happy to bring my bike in to West Point Cycles for service.
everyone at the shop is super knowledgeable and always willing to go the extra mile to help. The best bike shop in the city.
Great selection of product. Solid website. Sliding double doors at the front entrance.
Variety of product selection and knowledgeable staff.
high-quality products and excellent service
Personal service, staff friendliness.
Outstanding service as usual. I will keep returning :)
Great people, great work. great followup
Personal approach; friendly helpful staff
I came in to buy new handlebar grips and everyone was so friendly and helpful!
knowledgeable friendly staff and a local business that i wholeheartedly support.
Excellent quality at a fair price and completed on time.
Excellent service and well designed store. Had product I was looking for.
 
   
  
Really like my bike and the service is fantastic. All staff I have ever dealt with are amazing.