West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   July 13, 2025 — Rated 10 out of 10 by D.N. West Point Cycles - Main St.
What do you like about our products and services?

Really like my bike and the service is fantastic. All staff I have ever dealt with are amazing.

Report a concern   July 9, 2025 — Rated 10 out of 10 by Lon Gross West Point Cycles - Main St.
What do you like about our products and services?

Best customer service I've had at any bike shop by far. Always feel like my needs are being accommodated and that I matter.

Report a concern   July 7, 2025 — Rated 10 out of 10 by J.G. West Point Cycles - Main St.
What do you like about our products and services?

Great people , they are very accommodating. They always find solutions with out overcharging. I have great service every time and not a single time I have been disappointed.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Richard Cohee West Point Cycles - Main St.
What do you like about our products and services?

Quality
Service
Value
Report a concern   July 2, 2025 — Rated 10 out of 10 by Chris Tung West Point Cycles - Main St.
What do you like about our products and services?

The staff here are just amazing. I’ve been in on a few occasions (the store is always busy) and the team still manages to do such an amazing job of taking care of their customers.

Cyrus and Andrew, both took the time to answer any questions I had and made sure I felt comfortable with the bike I had chosen!

Thank you to the team at West Point Cycles Main Street!
Report a concern   June 30, 2025 — Rated 10 out of 10 by Alison Khara West Point Cycles - Main St.
What do you like about our products and services?

Very friendly and helpful staff. Great choice of products and services.
Report a concern   June 29, 2025 — Rated 10 out of 10 by Ranjini Rajasingham West Point Cycles - Main St.
What do you like about our products and services?

I love bringing my bike in here. No matter what the issue, the people at West Point on Main are always there to help.
I only recommend West Point to people looking for bikes or maintenance.
Thank you!!
Report a concern   June 28, 2025 — Rated 10 out of 10 by J.P. West Point Cycles - Main St.
What do you like about our products and services?

Andrew & the entire team are amazing. Marc in Service is great!

Report a concern   June 23, 2025 — Rated 10 out of 10 by Carol Campbell West Point Cycles - Main St.
What do you like about our products and services?

The products are high quality and the service is friendly, helpful and efficient. The staff are knowledgeable and competent!
Report a concern   June 22, 2025 — Rated 10 out of 10 by H.T. West Point Cycles - Main St.
What do you like about our products and services?

Decent pricing, competent & courteous service.

Report a concern   June 21, 2025 — Rated 10 out of 10 by M.N. West Point Cycles - Main St.
What do you like about our products and services?

Andrew was so helpful and patient with us, despite it being near closing hours he went above and beyond.
Report a concern   June 21, 2025 — Rated 10 out of 10 by J.R. West Point Cycles - Main St.
What do you like about our products and services?

Great staff! Great service!

Report a concern   June 20, 2025 — Rated 10 out of 10 by Paul Schmidt West Point Cycles - Main St.
What do you like about our products and services?

All of your employees at this location are super helpful and friendly.

Report a concern   June 18, 2025 — Rated 10 out of 10 by A.R. West Point Cycles - Main St.
What do you like about our products and services?

Very happy with my Trek FX 3. Two years of almost daily riding and zero issues, except new brake pads, which is expected.

People at the store are also very competent .

Report a concern   June 17, 2025 — Rated 10 out of 10 by K.M. West Point Cycles - Main St.
What do you like about our products and services?

sales people very knowledgeable and attentive
Report a concern   June 16, 2025 — Rated 10 out of 10 by Paulo Fagundes Araujo West Point Cycles - Main St.
What do you like about our products and services?

Totally love WPC! Easily the best bike shop in Vancouver. The crew’s always super friendly and happy to help, even when I show up with my silly questions. You guys are the best!
Report a concern   June 15, 2025 — Rated 10 out of 10 by Gord Boyd West Point Cycles - Main St.
What do you like about our products and services?

Trek quality products and excellent customer service.

Report a concern   June 12, 2025 — Rated 10 out of 10 by Sharon Lazare West Point Cycles - Main St.
What do you like about our products and services?

Friendly, knowledgeable and efficient service.
Very happy to bring my bike in to West Point Cycles for service.
Report a concern   June 5, 2025 — Rated 10 out of 10 by C.S. West Point Cycles - Main St.
What do you like about our products and services?

everyone at the shop is super knowledgeable and always willing to go the extra mile to help. The best bike shop in the city.

Report a concern   June 2, 2025 — Rated 10 out of 10 by J.H. West Point Cycles - Main St.
What do you like about our products and services?

Great selection of product. Solid website. Sliding double doors at the front entrance.
Report a concern   June 2, 2025 — Rated 10 out of 10 by A.D. West Point Cycles - Main St.
What do you like about our products and services?

Variety of product selection and knowledgeable staff.

Report a concern   May 30, 2025 — Rated 10 out of 10 by T.M. West Point Cycles - Main St.
What do you like about our products and services?

high-quality products and excellent service
Report a concern   May 28, 2025 — Rated 10 out of 10 by M.A. West Point Cycles - Main St.
What do you like about our products and services?

Personal service, staff friendliness.
Report a concern   May 27, 2025 — Rated 10 out of 10 by C.B. West Point Cycles - Main St.
What do you like about our products and services?

Outstanding service as usual. I will keep returning :)
Report a concern   May 27, 2025 — Rated 9 out of 10 by E.F. West Point Cycles - Main St.
What do you like about our products and services?

Great people, great work. great followup
Report a concern   May 26, 2025 — Rated 10 out of 10 by P.S. West Point Cycles - Main St.
What do you like about our products and services?

Personal approach; friendly helpful staff
Report a concern   May 24, 2025 — Rated 10 out of 10 by S.H. West Point Cycles - Main St.
What do you like about our products and services?

I came in to buy new handlebar grips and everyone was so friendly and helpful!
Report a concern   May 23, 2025 — Rated 10 out of 10 by G.T. West Point Cycles - Main St.
What do you like about our products and services?

knowledgeable friendly staff and a local business that i wholeheartedly support.
Report a concern   May 22, 2025 — Rated 10 out of 10 by Don Mciver West Point Cycles - Main St.
What do you like about our products and services?

Excellent quality at a fair price and completed on time.
Report a concern   May 19, 2025 — Rated 10 out of 10 by C.V. West Point Cycles - Main St.
What do you like about our products and services?

Excellent service and well designed store. Had product I was looking for.


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