- Phone: 604-559-9944
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Customer Testimonials
The products are good quality and competitively priced. Every time I've gone in to look for a product, staff have been courteous and professional.
The staff are always professional, friendly, and are thorough with maintenance and repairs! I've been going to West Point Cycle since 1995, and it's the customer service that keeps me coming back.
Great staff explaining what services are needed, and great turnaround time
Good service
Trek product
You have sell some excellent cycling gear at competitive prices.
La atención y las bicicletas
Friendly and knowledgeable staff
Amazing service. As always.
The staff are the most friendly and helpful I’ve experienced in a bike shop in a long time! We’ll be coming back often for my bicycle needs.
Love how your staff are knowledgeable, attentive and patient. They never upsell, only suggest what you need
Andrew and Lukas are exceptionally helpful, courteous, thoughtful and professional !
I bought a new bike with their help !
Good communication, fast service, competent work, parts in stock.
The staff are exceptional!! Polite, knowledgeable, helpful. I know they know their stuff and I trust their expertise
Great help, great service. Access to parts when you need them fast.
Friendly service and competitive prices.
Staff are extremely helpful and pleasant!
Products are a bit high end.
Everyone was sooo great! Above and beyond. The guys ensured that I knew and would not forget about the 1 month and 6 month free service. Just really attentive and great xcustomer service. I will always buy my bikes here. :)
Very friendly welcoming staff
Very good
Best service in the city. Staff are very knowledgeable, friendly and just want to make you happy.
Fast courteous service with a smile and good service
Consistency, focus on customer service, approachable mechanics
Friendly, reliable, knowledgeable staff.
Friendly and knowledgeable.
Excellent service. You have my full trust and confidence that my level be expertly maintained.
The very personal feeling that we get from the staff.
Randy is helpful, knowledgable and friendly
Glad I bought a Trek Domane SL 5 as my first good road bike, and think Bontrager has excellent accessories. West Point staff is always helpful.
Knowledgeable and friendly staff

What a great super friendly and helpful staff