Customer Testimonials
Always have good service at your store
The staff and their expertise
Friendly staff & a great website where it's easy to see what products are available and in-stock. I don't know any bike stores other than Bicicletta that have a good working website so that's a huge bonus.
Good service. Prompt. Straight-forward.
Great selection & excellent service! My favourite bike shop! All the staff & especially the manager are friendly & very helpful. Highly recommend this shop.
Friendly staff, excellent range of bikes and accessories
Service outstanding - West 10 Store
thank you
Quality service and decent turnaround time. Thank you!
High standard of repairs, done on time and within expected price quote
Great customer service!
I’ve been coming to West Point Cycles for years. Their service is always good. Knowledgeable and friendly staff is willing to help.
Very friendly service. My bike was finished ahead of when it was promised.
The service is excellent. Going extra miles to address customers needs.
Prompt service reasonable price
Good place to get anything bicycle..
High quality and knowledgeable staff ready to help
Buying my new bike from West Point was a fantastic experience. The follow up customer service whenever I bring my bike in for service was amazing. Thank you West Point Team!
I was greeted promptly and happily. I feel very fortunate that you made the time to fix my flat.
Very thoughtful service! All staff always go the extra mile to make sure my bike is in great shape!
Very knowledgeable staff. They gave me advise on how to make my own chain stay. They even gave me an old inner tube for free.
Friendly helpful service.
Immediate service and help attaching a new accessory!
I was able to get an appointment right away. The service was completed in a short time end expertly. Very courteous and helpful staff!
Stuff is very knowledgeable and they provide a great service. They also sell best electric bikes townie!
Every time I go in, the staff are helpful, and you usually have the components available.
Prompt repair of my kickstand .
I visited WPC with my 1988 bike that was purchased there in 1988! Always a delight to have professional and caring help to assess the bike and advise on what needs to be done.
Very helpful and solution oriented. Thank you.
West Point team is most awesome!
My parts were ready and when I needed a couple more things they were so fast to provides the parts. There is a small issue in that while waiting I was really tempted to buy a new Trek Racing team bike! But as a cyclist - the right number of bike is N+1
Fabulous service!!!
Great service staff. Treated us well and were knowledable.