Customer Testimonials
Great service, especially for bike repairs and tune ups.
I trust your service technicians to keep my e-bike in good repair. Thanks to all your team.
Lorna
Prompt service.
Through explanation of service required.
No promotion of unnecessary service.
Friendly low pressure sales/service...
Full explanation of services rendered
Pre service assessment gave me some idea about possible extra expenses.
Friendly and prompt
Also, I misplaced a set of keys in the store and they were found, I was contacted and they were returned when I picked up my bikes, game saver for me!
Thanks to Jack and team😊
Jack is an amazing asset for West Point Cycle. Other staff are all very friendly and knowledgeable. Will return for our next new bicycle. Purchase experience was top notch
Knowledgeable and friendly staff.
Friendly, knowledgeable staff. Good pricing. Bike service is good, too.
I took in my tire to have my brake rotor replaced and you were very informative, friendly and fast. I was done in ten minutes.
The tech who assessed my bike was helpful and professional.
The tech who worked on my bike was very passionate about his work and did a great job. Good customer skills. Bike is better than new.
We enjoyed the experience of bringing our bikes for maintenance at West Point Cycles. The staff seems to very experienced and friendly!
quick response and service
They always try to accomodate my requests and do what they can to get it done asap even though they are always busy. Great team!
Very personable service and quality work was much appreciated.Nice to deal with people who take an interest in their customers
Friendly sales staff and great selection on bikes
Outstanding service! Both the mechanic and the sales clerk dedicated their attention to my questions and provided extra tips and adjustments even after the tune-up was done.
Definitely my go-to bike shop for servicing!
Your service team is second to none! Always polite, professional, experienced, and willing to help.
They are there for assistance and servicing after the bike sale and this is the most important thing for me and my family.
Westpoint is our bicycle place!
Marty
West Point Cycles is our community bike shop. It's provided our family with excellent service since the 1980's. All great people, quality service and super products.
Great service by knowledgeable technicians
Good service from floor staff
fast fulfillment (store pickup), friendly and helpful staff in store
Friendly, knowledgeable, professional staff.
Awesome customer service in the bike service department! Made my Boone even sweeter.
Great service. Awesome customer service and really knows about the bikes.
It is and will be my go to place for all my needs.
Great service
Great customer service and friendly staff. Little low on stock but that's to be expected in the middle of winter. Always had a good experience with this shop.
Amazing team. Great selection.
Very professional. Very responsive and helpful.
Friendly and knowledgeable staff!
Great bicycle servicing!
Always my go to for information and the maintenance of my bicycles!
clerk was knowledgeable and courteous
Enthusiastic about bikes