Customer Testimonials
Friendly, helpful staff! Always a pleasure.
Good store with good inventory. Carried my size of wide shoes - hard to find. Friendly too...
Amazing service. Very profession and incredibly organized. Would for sure do business with West Point Cycles again!
Very helpful staff.
My records are with the 2nd avenue branch - your system did not allow a view of the past maintenance e records.
That needs fixing?
Staff is always helpful and your store has a good selection of bike products both on line and in the store.
West Point Cycles in Kerrisdale have really kind knowledgeable staff that will help you with all your bike repairs. Small issues can be dealt with while you wait or you can leave your bike there for full servicing. My severely jammed chain was rectified without damaging the chain, so
no charge, which was really appreciated. I would recommend this business for any of your bicycle needs, whether an older family bike or a high end cycle. Thanks for your good service West Point!
Nancy Pap
So knowledgeable and helpful! Took my 2013 road bike in, which has old Di2 and a 28 cassette installed. Was looking to get a bigger cassette without upgrading the whole drivetrain. They were able to install a Wolf Tooth Roadlink and get a bigger cassette to work with my original derailleur. Can't wait to hit the hills with more gears!
Friendly, effective repair work.
Quick to do the work
You're in my neighbourhood
Luke was great - very friendly and knowledgable. The service department was also very quick and reliable. Outstanding service!
I came in to get a helmet and Ethan was incredibly helpful! I am new to road biking and wanted to upgrade my helmet and Ethan took time and care to make sure that I knew how to select the best fit! There is no awkward feeling when you go in as a newbie. I felt very comfortable. The store has great selection and competitive prices! We will definitely be back.
Lovely people! Very helpful
Great service from knowledgeable folks .
West Point will go the extra mile to get exactly the right item, or to repair an unusual problem.
I enjoy going into the store, as everyone is so helpful and friendly.
Very professional and kind advice.
Knowledgeable staff. Great selection of bikes for taller people.
Customer service was great.
Excellent service. You have my full trust for parts and service.
Thank you!!
quality
Reasonable prices and shipping rates, genuine parts, fast, professional service.
Fantastic service!
Fast, efficient and accommodating service. Thanks!
Excellent service. Andrew (and everyone there) were great and really helpful. This is my second bike from West Point. This shop is great!
Friendly, helpful and knowledgeable staff and high quality bikes and accessories have made West Point Cycles my go to bike shop for over 15 years.
Very good, and friendly but professional, service, and understanding of the needs of the purchaser.
I'm 85 but never felt that I was being "silly" in buying a bike. I love bike riding!
Going off now for my first ride in over 10 years. Wish me well!
First name removed
The team is very nice, polite, caring and knowledgeable.
Very friendly. And reasonable.
Good communication, good advice, fair pricing.
Very good repair services.