Customer Testimonials
Quick, competent and friendly
Very friendly and approachable team members. Great and timely service. Highly recommend!
Good variety, friendly knowledgeable staff
Timely service
Great products and very helpful staff! An excellent place for all your cycling equipment.
You guys are great
Prompt , honest and a complete pleasure to deal with!!!
My parents bought my first bike from west point cycles and I'm 66 years old now.Always has been go to bike shop in point grey neighborhood . I don't live in the neighborhood anymore but when I need parts etc for my bike I still go to the point grey shop.staff always friendly and service and repairs are fantastic.
Good helpful service
I went to the West 10th store for a Mirrycle mirror, but there were none. (I had checked online and it said the mirrors were in stock.) The store was too crowded with bikes to walk around in easily, and was busy and chaotic. No one checked in with us to help, so we approached someone and asked about the mirrors. She checked and said the other stores had some. I asked if they were then going to bring more to the store and she didn't know. It would seem to me that the store would want to replenish its stock, no? Very puzzling. So the next day I went to the Main St store. It was calm and I was greeted immediately and helped. I got my mirror and I asked questions about the locks. The guy was extremely knowledgable and helpful. The difference between the stores is night and day. Granted, the Main St store is bigger and not so crowded, but it was a much better shopping experience.
Great staff, helpful and friendly
always good!
Excellent product! Highly recommended to every cyclist ! Amazing service, helpful online support, fast delivery and great deals ! I’ll definitely buy again ! Thank you West Point Cycles !
Excited to share knowledge and passion for bikes, open and accessible regardless of my gender. Great communication for service and exceptional job all around.
Super responsive!
Good to have local options.
Luke and the rest of the team were very helpful and professional. Much appreciate it Sal
Helpful. Set me up with new tires. Installed same day before I took my bike on holidays.
Very friendly people, very good service. Will definitely recommend
Approachable and helpful staff...and good selection too.
The service is ,friendly, knowledgeable, and prompt!
Very nice people, great service
Having an LBS like WPC is a blessing. Especially since I own an older Trek domane.
Ryan is friendly, helpful, and expert.
You did a good job tuning up the bike.
Friendly staff, professional work.
Great service and selection. Lots of parking.
I would highly recommend West Point Cycles. The staff was friendly and efficient.
Eddie in the Service department help me select the correct tire and made the experience
pleasant.
Gurleen was also helpful in recommending a light weight tire.
I felt the customer service was Stellar.
Thank you
R. McD
Fast and professional. Took my bike at the same day. No wait list.
Great products, advice and information. Super happy and will return.
Responsiveness to service needs are great and timely