based on 4848 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The friendly feel, the expertise of the people working there, terrific coffee and beer, tons of apparel. Just the best
Great customer service and help deciding which bike was best fit for me.
Great people
Helpful and knowledgeable staff. And if you’ve been there more than once there’s a good chance they’ll greet you by name when you walk in.
Always informative and attentive
Thanks for checking out my bike on such short notice. Much appreciated!!
Outstanding service and quick turnaround.
Great customer service!
Arrived early. Vibe was off. Guy who changed tire amazing but rest of staff not friendly since I came I'm early. I will not be back
Friendly service and great support!
People were very nice and knowledgeable. Even if they don't have it they are willing to work with you to get what you need.
Attentive, responsive, knowledgeable staff.
Great service!!
Great service. Quality brands and products available.
Like enough to buy new gloves and a round of beers.
I had a very good experience, everyone was super nice and it was my first time buying a road bike and they walked me through everything and made me feel comfortable.
Genuine care to each and every request, most helpful bunch of associates , AND great beer!
Bike Lane service is top notch with excellent customer service.
Friendly, knowledgeable, and helpful staff
Super friendly staff and great selection. Store is beautiful
Great store. Great owner.
The Bike Lane and their expert staff consistently provide superior service and advice. Buying a bike or accessories from them is always a pleasure.
The staff is always very knowledgable and helpful. They take time to give tips on proper bike maintenance
Great, fast service, friendly people!
Everyone is friendly and provides a great experience.
Every time I've been in the store, everyone has been very friendly and helpful!!!!
Knowledgeable staff who is ready and willing to help.
Great selection and most importantly - great staff
Guy working the parts counter was great - patient, gave me options and good advice - thank you.
The service is spectacular! The small things mean a lot and the large things I’ll be coming back for! my neighborhood bike shop