based on 5101 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You always have friendly and welcoming staff.
Always friendly, thorough & prompt
Your staff is awesome
Your mechanics are great--one guy I love is the derailleur whisperer!
Great work, great advice, great vibe.
the staff are honest and knowledgeable....the atmosphere in the entire shop is very positive and inviting......
Personnel were great...very accessible and friendly...but most important they fixed the clnking on my front wheel that 3 other bike shops in northern virginia struck out on....
Everyone at The Bike Lane is extremely knowledgeable and so very helpful. They are truly the best bike shop in Northern Virginia.
Great people, wonderful shop for bike gear and beer!
friendly, knowledgeable people, affordable prices.
Best bike shop in nova
The service is the best!
Everyone at the shop is friendly and knowledgeable.
Friendly and knowledgeable staff, excellent customer service and selection of products. A great shop that enriches the cycling culture of the community around it
Great selection of products and knowledgeable employees
I love my new (used) orangish bike! Thank you for adding the new kick stand. I fully intend to come by for a beer some evening. I appreciated how friendly and helpful everyone was. Great vibe!
Very helpful and knowledgeable staff! It made the decision to buy 2 bikes so easy!
Thank you Marc!
Friendly supportive knowledgeable
Friendly and knowledgeable staff. Fast service. Excellent workmanship.
Great price, quick delivery
Always great service and nice place to be at
Very responsive to doing a quick adjustment before a ride. Many thanks to Derrick for a job well done
The service was completed very rapidly, and I was offered a veterans discount. I will definitely return.
Impressive bike store. Bought shoes for cycle bike indoors. good advice on what to buy. highly recommend..
Everything went so well and I am super excited to ride!!!!
Great service with courteous associates.
Knowledgeable, helpful, and friendly staff.
Love the friendly service and advice when needed.
I trust the staff to help guide me through choices of bicycle, parts, service etc..
its like a family environment there..
not to mention, great beer too!
Great shop -- so cyclist friendly with water, coffee and beer. Helpful and friendly team too.
Small business supporting the community. Top quality. Top products. Constructive engagement and advise from professional staff.
Everything. We have spent thousands of dollars at your store and wouldn’t go anywhere else. My husband exclusively commutes by car for 20 years and we get all his bikes and supplies at your store and are grateful for the kind people, excellent service and good prices.