based on 4848 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff
Great customer service!!
Service and people are fantastic..parts (tires and tubes) inventory is short. But I understand that challenge. And Ward is the Man!!
Great service repairing broken wheel. Richard used my Bontrager carbon wheel warranty and got my wheel replaced under warranty. Then they performed a full tune up and some other minor service.
Friendly knowledgeable staff. Good inventory. Great location. Responsive service.
Trusted advice, deep knowledge and great repair service.
Qualified team answering all question and making intelligent recommandations the Best!!
Outstanding employees!
Friendly, fast service, reasonable prices. My favorite bike store!
Loved the care taken with my 3 year old grandson fitting him for this first bike helmet.
Products and services are the best. Staff is competent, nice, and helpful. The location is prime, near the many bike trails that crisscross Reston.
Always good service and the people are awesome
Immediate acknowledgment, friendly customer service, helpful advice.
Quick turn on a flat tire and lighting kit install. Professional service and at very fair prices by a friendly and very helpful staff. Thank you!
Great team of people to do business with!
I was able to order a hard to find item over the phone
Friendly and knowledgeable staff. Wide selection of quality bikes. A neighborhood business.
Very helpful and friendly service
The service department is top notch, Always friendly, and has a quick turn around.
Was very welcoming
Staff was great.
Family owned, great service and great atmosphere at the cafe
Great service. All the crew are friendly. We feel like no stranger to them. Keep up the good work!
Friendly, informative,thorough
Friendly, knowledgeable and helpful staff, excellent product selection and location, and dedication to the cycling community.
Tom is the man!
Always friendly and helpful!
Friendly staff, great prices on bikes, accessories and repairs. Btw, the coffee and beer selections are awesome.
Everyone was friendly and professional, offering me advice and guidance. Mark was especially helpful and Demis made sure my beautifully refurbished bikes were ready to roll when we arrived on foot to ride them home. I would not hesitate to return for service and products in the future.
Great service