based on 5036 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Products you can get anywhere.
It’s the people and the service that make Bike Lane so special.
Always feel welcome when entering the store, and the people are so helpful and kind!
Knowledgeable friendly staff that are honest and good at their craft.
Fast and friendly service, great people, convenient location, and amazing prices
Friendly and accommodating. Tuning my bike they installed a mirror on the handlebar at no charge. The gears were adjusted perfectly! I often need to go back for minor tweeking of gears after a tune up, but not this time.
Knowledgeable staff
Very friendly staff
Great service and products.
They are very helpful and patient about answering all of your questions!
Two thumbs up.
The tech (Steve) was INCREDIBLE!!! My first time here and I am a big fan. He was so informative, friendly, so much so that I have decided to go there for my next bike.
Friendly customer service and the staff are always helpful.
Friendly and eager pros!
Great service
Awesome and helpful team!!
Sales rep was great. Knowledgable staff. Top tier customer service!
Friendly helpful and efficient bike repair services.
And I love the beer and coffee too.
Service was fantastic, but yesterday I spotted the same bike seat I purchased with you for a full $15 cheaper at REI.
They have everything and anything you may want whether u r a recreational or professional rider. Kudos!
Awesome staff and awesome service. Great vibe as well!
The experience was excellent
Excellent products and choices. Superb staff!
Services and products are excellent
The staff are awesome
Great job breathing life into my 10 year old bike.
Your people/employees are experienced professionals. I have always been treated well and my bike has always been repaired well. With the latest visit, my 10 year old Trek road bike needed a major repair. It was done on-time and under the original estimate.
Courteous, friendly. Good prices. Excellent service.
Helpful, attentive and efficient service on my bike!
Amazing customer service! I called from Wisconsin to order a gift card and have it mailed locally and they were so helpful. I would shop there if I lived closer!
-Thankful in Wisconsin
Personal service provided by Richard and Tom
Friendly employees and nice atmosphere