based on 5036 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personnel were great...very accessible and friendly...but most important they fixed the clnking on my front wheel that 3 other bike shops in northern virginia struck out on....
Everyone at The Bike Lane is extremely knowledgeable and so very helpful. They are truly the best bike shop in Northern Virginia.
Great people, wonderful shop for bike gear and beer!
friendly, knowledgeable people, affordable prices.
Best bike shop in nova
The service is the best!
Everyone at the shop is friendly and knowledgeable.
Friendly and knowledgeable staff, excellent customer service and selection of products. A great shop that enriches the cycling culture of the community around it
Great selection of products and knowledgeable employees
I love my new (used) orangish bike! Thank you for adding the new kick stand. I fully intend to come by for a beer some evening. I appreciated how friendly and helpful everyone was. Great vibe!
Very helpful and knowledgeable staff! It made the decision to buy 2 bikes so easy!
Thank you Marc!
Friendly supportive knowledgeable
Friendly and knowledgeable staff. Fast service. Excellent workmanship.
Great price, quick delivery
Always great service and nice place to be at
Very responsive to doing a quick adjustment before a ride. Many thanks to Derrick for a job well done
The service was completed very rapidly, and I was offered a veterans discount. I will definitely return.
Impressive bike store. Bought shoes for cycle bike indoors. good advice on what to buy. highly recommend..
Everything went so well and I am super excited to ride!!!!
Great service with courteous associates.
Knowledgeable, helpful, and friendly staff.
Love the friendly service and advice when needed.
I trust the staff to help guide me through choices of bicycle, parts, service etc..
its like a family environment there..
not to mention, great beer too!
Great shop -- so cyclist friendly with water, coffee and beer. Helpful and friendly team too.
Small business supporting the community. Top quality. Top products. Constructive engagement and advise from professional staff.
Helpful, friendly, knowledgeable staff, excellent service, and some of the best beer around. This is one of my absolute favorite places!
Maximum happy time
I like Todds' hair product!
Wonderful employees who spend quality time with their customers. I have never felt rushed when dealing with the Bike Lane.
The service department is polite, informative and timely with repairs.
I am a fan and will purchase my next bike there in the future.
Thanks for everything,
Nancy Woodward
Friendly staff. I bought my bike about a year ago and there were issues with the brakes. You guys covered it under warranty.
the staff are honest and knowledgeable....the atmosphere in the entire shop is very positive and inviting......