based on 5101 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Maximum happy time
I like Todds' hair product!
Wonderful employees who spend quality time with their customers. I have never felt rushed when dealing with the Bike Lane.
The service department is polite, informative and timely with repairs.
I am a fan and will purchase my next bike there in the future.
Thanks for everything,
Nancy Woodward
Friendly staff. I bought my bike about a year ago and there were issues with the brakes. You guys covered it under warranty.
Friendly employees and nice atmosphere
Products you can get anywhere.
It’s the people and the service that make Bike Lane so special.
Always feel welcome when entering the store, and the people are so helpful and kind!
Knowledgeable friendly staff that are honest and good at their craft.
Fast and friendly service, great people, convenient location, and amazing prices
Friendly and accommodating. Tuning my bike they installed a mirror on the handlebar at no charge. The gears were adjusted perfectly! I often need to go back for minor tweeking of gears after a tune up, but not this time.
Knowledgeable staff
Very friendly staff
Great service and products.
They are very helpful and patient about answering all of your questions!
Two thumbs up.
The tech (Steve) was INCREDIBLE!!! My first time here and I am a big fan. He was so informative, friendly, so much so that I have decided to go there for my next bike.
Friendly customer service and the staff are always helpful.
Friendly and eager pros!
Great service
Awesome and helpful team!!
Sales rep was great. Knowledgable staff. Top tier customer service!
Friendly helpful and efficient bike repair services.
And I love the beer and coffee too.
Service was fantastic, but yesterday I spotted the same bike seat I purchased with you for a full $15 cheaper at REI.
They have everything and anything you may want whether u r a recreational or professional rider. Kudos!
Awesome staff and awesome service. Great vibe as well!
The experience was excellent
Excellent products and choices. Superb staff!
Services and products are excellent
The staff are awesome
Great job breathing life into my 10 year old bike.
Helpful, friendly, knowledgeable staff, excellent service, and some of the best beer around. This is one of my absolute favorite places!