based on 1954 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, competent, and quick bike service!
The people and products.
Staff was friendly and knowledgeable. My bike fitting was a great experience.
Bill is the best! I have already recommended him and the bike lane to 2 different people — and it’s only been 24 hours since I had my bike fitting. He is the best ambassador for The Bike Lane. He is so friendly and knowledgeable. He listened to my concerns about my bike and answered all my questions. He not only fitted me to my bike, but he also educated me about my bike and the latest developments and articles about bike design and accessories. He also made recommendations on how to upgrade my bike and improve my biking. I will be returning after the summer for the recommended upgrades. As a novice biker, I really appreciated his help. He is a treasure. I will continue to recommend him to my biking friends.
Staff is knowledgeable and friendly; products are great.
Friendly and knowledgeable staff
Such great customer service!
Good quality product and great service.
Got the bike I wanted along with a custom fit. Great customer service!
Outstanding customer service... and loved the new Pearl Izumi custom jerseys!
I love the community and knowledgeable sales staff
Great staff. Team completed bike service very quickly. Friendly and knowledgeable team throughout the store.
Friendly service.
Friendly and helpful staff
Great service updating my trek 520 with new shifter, brakes, cassette, front chain rings, and new chain. Like a new bike!
Good products and very good service. Thanks
Knowledgeable and efficient.
Everyone at the shop is great. In and out for a repair in 15 minutes. Love this place!
Best group of mechanics on the face of the earth. I have been around World Cup and factory mechanics and they have nothing on your guys. Richard, Tom and the rest of the crew are awesome.
Bbbb
Appreciate a locally owned friendly, knowledgeable and efficient business
The Bike Lane lives up to its promises regarding being able to bring your bike in for a tune up at no cost. No argument, no muss, no fuss. Just a steer towards the back to the store where they'll take your bike and make it better. Also apply discounts automatically to purchases. What's not to like.
Good service, good people!
customer service
Convenience,m, great staff, and superb customer service.
Knowledgeable sales and service people
Competitive pricing
Product variety
Great location
Friendly and knowledgable service!
Everyone is so friendly & so willing to assist with any bike issues I may have. And the beer is great!
I love The Bike Lane. Superb service and advice always. They quickly serviced my 7-year-old's bike tires and her back out riding immediately. They also helped me find a quick, affordable and appropriate seat replacement for my bike. We are grateful and highly recommend!
Good product