based on 6799 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great! I ordered online 11 days before Christmas..fast pickup at the store on Bloor...nice service there as well..ordered wrong size but my son was able to exchange this week with no problems
Prompt shipping, stocking quality products and great customer service.
Went in to buy some gear for a bike build that I'm working on. Everyone was super friendly and helpful - they answered all my questions and set me up with what I needed. I'll definitely be back.
QUICKER DELIVERY TIME
Great customer service is most important
Then extensive selection of bikes and accessories at store or close at hand
Customer service and staff knowledge
Excellent recommendations and solid quality product.
Great services, even through an online purchase
Good customer service. Nice store
Tires and bike tune up
Easy atmosphere and very open and helpful. We will be back. Thank you.
Great service. Very professional.
Ian and John. You guys are amazing! Thank you for giving us memories with your enthusiasm and positive encouragement. Pat and Jonathan and Catherine Boyd
Friendly, knowledgeable service
Great products
Friendly and knowledgeable staff.
Informed staff. Good vibes.
Precisely the gear I was looking for. Perfect boxing of product and super quick shipping.
Very happy with my order.
Quick and efficient. Thanks!
Quality products. Helpful, knowledgeable staff
Sean was fantastic. I purchased a bike secondhand without realizing that the bottom bracket was poorly modified.
He was able to help me take my modified bike back to stock despite it being a brand that Sweet Pete's doesn't deal with.
Sean was able to easily describe the issue to me and give me information about going tubeless in a clear and concise way.
I will definitely be back if I need service in the next season!
Great service from Brent and I love my new bike! Thanks!
Amazing service.
Not pretentious
Good prices. Great selection. Friendly service.
Customer service A++
Friendly, engaged service. Thoughtful responses to questions, even when the answers provided were not conducive to making a quick sale. Went the extra mile, phoning a second location to check on “better” colours of the same bike. Super job.
Good service and selection, convenient location, knowledgeable staff. Thank you!!!!
The person who helped me wasvery friendly, knowledgeable and helpful.
Sweet Pete’s is the best
Very friendly and efficient staff.