based on 7237 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The kid's bike trade-up program made it really appealing to buy a better quality bike for my daughter. Then the amazing follow-up service after I'd ordered made me feel like a valued customer.
Fantastic online shopping experience. Item shipped quickly and accurately. For comparison I ordered some other items (not in stock at Sweet Pete's) on the same day I placed this order. The other shop hasnt even taken the funds yet. Will definitely order from Sweet Pete's again
the service was outstanding! I felt safe picking up our new bike and the reception from the staff was so warm and positive. Not surprising as the service is always great!
Thank you for our new bike!
Quick, helpful, and friendly.
Thanks :)
Great prices and excellent service
I'm so happy with the tires i got. Friendly crew and quality products. I will recommend the store to my friends and family.
Very friendly and easy
Service was accurate
Delivery was quick
Price competitive
Fantastic service and great products! Staff is knowledgeable and very helpful! Special thanks to Brent
Responsiveness and friendliness
Fast and friendly.
Good quality products and knowledgeable staff
Great vibe
Very responsive and professional customer service and great products!
friendly, well priced, well stocked!
Expert knowledge. The really tall dude really knew his stuff and gave me great advice about how to maintain my bike better
I found the service to be prompt and well done especially under the circumstances of the Covid 19 crisis.
I am very grateful for your willingness to go out of your way to accommodate older customers in these scary times.
Very responsive to e-mail and text communication during physical distancing. Answered questions and then DELIVERED my new bike same day I decided to buy. Fantastic experience!
Didn't honor order nor offered an alternate equivalent.
Good, fast, reliable service!
Selection was great. The items I bought were shipped in good time
Great bike! Great service!
Knowledgeable and helpful staff. Good customer service and great bikes.
Satisfaction guaranteed!
Knowledgeable about products. Very helpful and quick on getting my bike back to me.
Conscientious, personalized, and attentive service, prompt communications - a pure joy to deal with. I felt valued as a customer. Sweet Pete’s goes above and beyond to provide quality service to its customers. The bike we purchased was expertly assembled, delivered to our door and fit for my child at our doorstep. Can’t beat that.
Everyone was great and handled covid-19 restrictions very well! Much appreciated!
Brent was really helpful via email requests for information. Overall great service from the team that was quick and responsive.
Thanks guys!
Friendly and attentive service, even during the strange context that is COVID-19.