What our customers think of us!

Great service. A real quick installation and pick up service for my Trek

Everything was fixed quickly, with great communication, and what was covered under warranty was clear. I did leave the bike shop without the battery in my electric bike and had to come back to get the battery. But other than that everything was really smooth.

Friendly staff and loads of great gear.

Staff received a bike that was shipped from Huntsville and was very grateful the bike shop was able to that for me. Staff were willing to assist and provide options. Staff know bicycles and bicycle parts and took time to look for specific parts for me. I had a really great experience with your bike mechanic who was very knowledgeable and helpful, and who was able to provide a great explanation about bike seats and bike posts. He was able to adjust my seat so that the bike was rideable, even though the bike seat post was not quite long enough. Thanks!

Good selection and fast shipping.

Nice shop - well organized, quality products, clean.

Have had very mixed success with service here. Recent interaction was great and informative; previously, I'd asked for work done and was quoted with a massive upsell that ignored my request. Still not my first choice for service.

Great service and very knowledgeable staff. Made my buying experience seamless

Very helpful

Online ordering experience was perfect!
Picked up at store and staff was super friendly and efficient. Store looked great!

Brent and Ethan have been amazing help and teachers about all thinks bikes. No pressure, kind and understanding of my level. I will definitely recommend your shop as well as continue to shop there!

Excellent service

Friendly, knowledgeable, great selection

easy to shop online. fast processing. fast shipping

Easy to set up a repair and done on time and professionally. Much appreciated.

Very easy to purchase gift online. Quick response to verify purchase/credit/gift certificate, offering options to best suit their customer. Thank you Luna and John!

Quality products at a fair price. Quick, reliable delivery.

Quality. Very nice staff.

Your personalized advice was very helpful (water bottle cage that can accommodate a thermos) and the Orbea bike I bought is a delight!

These guys know their stuff. Super friendly and responsive!

Great selection, easy to navigate online store, fair pricing, local bike shop

Helpful staff for my online order. It was delivered the next day!
Impressive.

Due to a billing anomaly, John reached out and addressed the subject in a sensitive manner which I really appreciated. His customer service was excellent and everything was easily resolved.

Good pricing, fast shipping. All you really need.

Great dervice

I’ve been going there for years. It’s my local bike shop. Great staff, fair prices good service.

I came in with an emergency need! My seat post was seized inside my frame and I was leaving the next day to ride overseas. The service staff got right into it and solved the problem with persistence and skill. I am so grateful! And all that on a Sunday. Thank you!!

Helpful, well-informed staff; all transactions and inquiries have gone smoothly

great price on bike but when I called and asked if this was a new bike there was no mention of the very visible scratch. Had I known I probably would not have driven 60 min to pick it up. Do not like surprises especially scratches on supposedly new bikes. There are many many bike shops in Toronto, never mind if you go south. This is my second over 2k buy and it will be my last. Just bot a fridge from best buy and they clearly labelled it as 'scratched' hence reduced not just 'sale'. Sale, means new not used/returned/scratched. Be honest, our generation has $ to burn but not here. I ride with a large group bad news spreads faster than good. Would not even throw in a pair of gloves for free? really.

Great selections, knowledgeable and helpful staffs, regular sales.