Sweet Pete's Bike Shop
Head Office: 1204 Bloor St W
Toronto
ON M6H1N2
Canada

Average rating: 9.4 out of 10 based on 6674 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 20, 2025 — Rated 9 out of 10 by J.D. Sweet Pete's Bike Shop
What do you like about our products and services?

Easy to use website. Hightly recommended

Report a concern   July 19, 2025 — Rated 10 out of 10 by L.W. Sweet Pete's Bike Shop
What do you like about our products and services?

The honesty and integrity was above and beyond. Alex the technician was amazing at explaining everything. We need brakes for my wife’s bike, however they were a little expensive to say the least, but Alex didn’t over oversell on what we might need extra.
I’ve been coming to Seeet Pete’s for a few years now and always had good customer service. Alex is a testament sweet Pete whatever you’re paying him double it..

Report a concern   July 18, 2025 — Rated 10 out of 10 by J.A. Sweet Pete's Bike Shop
What do you like about our products and services?

Friendly and knowledgeable service at a reasonable price. The bike was ready for us to take out on the spot and ride!

Report a concern   July 18, 2025 — Rated 10 out of 10 by P.W. Sweet Pete's Bike Shop
What do you like about our products and services?

The person doing the 'intake' when I brought my bike in for the tune-up was knowledgeable and suggested some preemptive repairs (a new chain now as opposed to waiting, maybe prolonging the life of some other parts).
The technician was very thorough on the phone with me suggesting things that I should do and what I might be able to wait on.
Thanks!

Report a concern   July 17, 2025 — Rated 10 out of 10 by M.L. Sweet Pete's Bike Shop
What do you like about our products and services?

As a new bike rider, the staff was very patient with all of my questions. Brought out multiple bikes for me to try and any accessories. I believe the staff member that helped me was named Lunna.

Report a concern   July 16, 2025 — Rated 10 out of 10 by M.S. Sweet Pete's Bike Shop
What do you like about our products and services?

I got a great deal on an awesome bike! Brent's wealth of knowledge and his straightforwardness in answering all my questions was instrumental in my decision making process. I highly recommend Sweet Pete's!

Report a concern   July 15, 2025 — Rated 10 out of 10 by M.D. Sweet Pete's Bike Shop
What do you like about our products and services?

Respond quickly and managed wise solution.
Thanks

Report a concern   July 15, 2025 — Rated 10 out of 10 by J.C. Sweet Pete's Bike Shop
What do you like about our products and services?

Great shop that builds loyalty.

Report a concern   July 14, 2025 — Rated 10 out of 10 by L.F. Sweet Pete's Bike Shop
What do you like about our products and services?

Quality products, range of price points, knowledgeable & friendly staff - great shopping experience.

Report a concern   July 14, 2025 — Rated 8 out of 10 by P.F. Sweet Pete's Bike Shop
What could we do to improve?

Have more stuff in stock?

Report a concern   July 13, 2025 — Rated 10 out of 10 by E.B. Sweet Pete's Bike Shop
What do you like about our products and services?

Knowledgeable and very friendly staff. James was amazing help

Report a concern   July 13, 2025 — Rated 10 out of 10 by J.L. Sweet Pete's Bike Shop
What do you like about our products and services?

Online purchase was easy.
Pickup also easy with very friendly staff.

Report a concern   July 13, 2025 — Rated 10 out of 10 by T.J. Sweet Pete's Bike Shop
What do you like about our products and services?

James was super helpful in getting me my first bike. Thanks so much

Report a concern   July 13, 2025 — Rated 9 out of 10 by D.C. Sweet Pete's Bike Shop
What do you like about our products and services?

Helpful and friendly sales associates

Report a concern   July 12, 2025 — Rated 9 out of 10 by J.M. Sweet Pete's Bike Shop
What do you like about our products and services?

service is quick, informed, and pleasant.

Report a concern   July 12, 2025 — Rated 10 out of 10 by R.V. Sweet Pete's Bike Shop
What do you like about our products and services?

Very helpful staff.

Do a good job with services. I trust your recommendations.

Don't hassle with small things, and try do the right thing for customers. For example, supporting warranty claims and the new bike plan (1 year tune up discount etc)

Report a concern   July 11, 2025 — Rated 10 out of 10 by S.S. Sweet Pete's Bike Shop
What do you like about our products and services?

Knowledgeable, accommodating.

Report a concern   July 9, 2025 — Rated 10 out of 10 by D.D. Sweet Pete's Bike Shop
What do you like about our products and services?

Knowledgeable and friendly staff... they are NOT on commission so I feel like I get real advice! Great selection and service. Just bought my 2nd bike from them!

Report a concern   July 9, 2025 — Rated 10 out of 10 by M.P. Sweet Pete's Bike Shop
What do you like about our products and services?

Always killer service and gear.

Report a concern   July 9, 2025 — Rated 10 out of 10 by T.S. Sweet Pete's Bike Shop
What do you like about our products and services?

Service is very friendly, responsive and listen to the customer

Report a concern   July 8, 2025 — Rated 10 out of 10 by J.O. Sweet Pete's Bike Shop
What do you like about our products and services?

Fantastic customer service and very fast turn-around with a creative repair on an older bike. Truly appreciated!

Report a concern   July 8, 2025 — Rated 10 out of 10 by N.H. Sweet Pete's Bike Shop
What do you like about our products and services?

You guys carry everything I need, your staff are eager to help, and I never feel like I’m being upsold on something I don’t need. You seem like a business with integrity and I’m going to keep coming back.

Report a concern   July 8, 2025 — Rated 10 out of 10 by R.D. Sweet Pete's Bike Shop
What do you like about our products and services?

Always my go to shop. Very friendly staff. Would recommend this shop to a friend and others.

Report a concern   July 7, 2025 — Rated 10 out of 10 by S.E. Sweet Pete's Bike Shop
What do you like about our products and services?

very helpful staff. good selection of products at various price points

Report a concern   July 7, 2025 — Rated 10 out of 10 by T.P. Sweet Pete's Bike Shop
What do you like about our products and services?

Most bike stores today are just that - a store. They are looking to sell a product.

Your place reminds me of the shop I went to in the '80s to buy my first nice bike.

I will be back, ev3n if it's just to feel that sense of nostalgia when I was young and invincible and spent every free moment on my bike.

Report a concern   July 6, 2025 — Rated 10 out of 10 by G.R. Sweet Pete's Bike Shop
What do you like about our products and services?

I rented a road bike. Staff provided fit for me that matched my riding style. The bike was prefect for conditions that I was going to use it for. Very knowledgeable and helpful staff.

Report a concern   July 4, 2025 — Rated 10 out of 10 by S.K. Sweet Pete's Bike Shop
What do you like about our products and services?

better price than Amazon for Zeefal Doobak mirror A!

Report a concern   July 4, 2025 — Rated 10 out of 10 by J.A. Sweet Pete's Bike Shop
What do you like about our products and services?

excellent service. Knwoledgable and friendly staff.

Report a concern   July 1, 2025 — Rated 10 out of 10 by T.F. Sweet Pete's Bike Shop
What do you like about our products and services?

Very considerate, patient, and knowledgeable staff, none of whom seemed to push a product. They liked talking about biking more than bikes, which is exactly what helps someone think through the options.

Report a concern   July 1, 2025 — Rated 10 out of 10 by P.Y. Sweet Pete's Bike Shop
What do you like about our products and services?

Good customer service


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