based on 6674 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great team and easy to talk with
Loved how Brent was so helpful with me getting a bike shoes fit and teaching me how to clip in and clip out safely. Thanks!
Friendly, helpful staff.Prepared to order in items not in stock.
Very much appreciated getting the bike dropped back off. And ordering genuine parts. My 5 year old was over the moon to have his bike back and he's even more thrilled he can ride without the brakes catching!
Have already referred you to 3 moms today. Thank you!
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Wide selection, super helpful staff who replied quickly and anticipated follow up questions. Speedy delivery. Thanks!
Good prices and easy to look for stuff
Very easy to order online. Product shipped immediately. I had it the next day. Thx
Your products are good quality, although I’d like to see more of it. Your service staff are very knowledgeable, kind and service is timely.
THANK YOU!
Mitch did incredible work with my Retul bike fit! Incredibly knowledgeable, game-changer for my riding! The use of hard data and knowledge + experience to adjust my ride in was incredible. I never knew it could feel so awesome to ride! I highly recommend getting a Retul fit with Mitch.
Nina was very helpful!
Staff is friendly, knowledgeable and willing to go the extra mile
Sweet Pete's is my "go-to" repair shop. The staff is very knowledgeable and super friendly. I've been going for service for over ten years and never been disappointed.
Great selection of in stock bikes to try out.
Best bikes and brand names in cycling available under one small roof in the city from amateur to professional.
Customer service - very friendly, not rushed, and knowledgeable about the product they sell.
The staff are super friendly and knowledgeable!
The bike and accessory selection is really extensive.
Impressive service plan with no charge service at 6 weeks.
The link to TPS for bike registration very helpful.
Even the website is excellent ✅
You were the only shop with the bike I wanted. Plus you had all the accessories I needed
Incredible selection and fast shipping!
Mitch fit me because my current bike was causing pain and I didn't know why. He spent hours with me working on it and figured out several things to change, along with providing recommendations of what new equipment to get. Service and price were exceptional, highly recommend.
great selection and service
Great customer service
Friendly staff. Prices are reasonable compared to shop in my neighbourhood. Although I've only looked for tires so far lol
People who work there are really nice.
Great selection, really knowledgeable staff. James answered all my questions and really listened to what I was looking for in terms of the bike. No pressure or upsell, which I very much appreciated and he let me know where to invest and what else it might be not worth the money. His no pressure approach and time he took to work with me on the right bike was what made me buy from Sweet Pete's. Will be back when I need a new bike, service or accessories! :)
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Great service, fair very knowledgeable staff. MW (Mas?) was fantastic with his email explaining thoroughly what would be the advantageous and drawbacks changing my OPUS carbon 2x10 speed XC bike to a 1x12. Not many people would take the time to be so honest and send a lengthy email explaining everything in great detail.Thoroughly impressed and even though Bike Depot and Silent Sports are close to my home in North York, I will only come to your location in the future. This is the reason your shop is so well respected, well done!
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Tuvi is great he is helpful friendly and kind
Really friendly and approachable staff! Makes a huge difference.
You have a great bike shop. Great advice and personable staff.
Can you please email me a copy of my most recent purchase. The Adidas free ride pro shoes.
Friendly service and good prices!
Customer service was excellent. well done!