based on 6970 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendliness of the staffs
Friendly, helpful, and knowledgeable staff.
The team at Sweet Pete's are angels! They were super supportive and friendly. Can't recommend more highly!!!
Friendly, knowledgeable staff,
We had our bikes in for their annual service and were notified by a phone call regarding parts needing replacement and options in different categories and price point's so we had no surprises.
Excellent service!
Price and shipping, easier than trying to Park near the Store.
Great service
Great selection, service, good price and close to home!
Good quality, fast friendly knowledgeable service
Excellent customer service, flexibility, accommodation and communication.
Fast shipping and great selection and prices :)
Lower price compared to others
Purolator failed me twice now. No attempt of delivery.Just a sticker left on my door telling me, I have to go to missus saga to pick up my package. Not going to happen. I must wait for the package to be sent back to sender you.
What a waste of time waiting all day for delivery that was not attempted just like 16 months ago.
I WILL NEVER ALLIW THE USE OF PUROLATOR EVER AGAIN. THEY FONT EVEN ATTEMPTTO TING THE BELL. MY BELL IS LOUD.
Great communication on options to fix my flat and replace the tire. Prompt and clear!
Very prompt!
Had a great experience for my bike fitting. Mitch was super friendly, knowledgeable, and clearly really good at what he does. He took the time to explain everything in detail, answered all my questions, and made sure I was comfortable throughout the whole process. Every time I’ve been to Sweet Pete’s the whole team is accommodating and easy to deal with, overall just an awesome experience and I’d definitely recommend your services to anyone who cycles.
Answered questions promptly and delivered fast once shipped.
Amazing selection and customer service!
Quick, helpful.
Thank you for the quick turnaround and efficient service. Hopefully my issues are now resolved, and I can continue enjoying my bike!
Great selection, fantastic customer service, expert advice.
Friendly and helpful staff
Like that you're local, good selection, good service.
Great service. Had a problem getting off my pedals. They found someone on a busy Sunday afternoon and got me sorted quickly! I appreciated it a lot!
Great interaction with the sales agent. I bought a bike yesterday after he agreed to price match a competitor. I’ll be back!
Great customer service helped me a lot
Excellent customer service. Really helpful. Good product selection.
Great staff...so helpful
Brent was super helpful with the issues I was having with my older Giant EA bike. I got the bike from Sweet Pete's 7 years ago, and, other than brakes, this was the first time I needed any help with it.
I like the clothing selection, bag selection, and bike brands. The sales person that helped me was excellent!
I like shopping at a store rather thab online all the time.
Great selection and knowledgable staff.