based on 6796 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast
Respectful
Helpful
Great products, service and advice.
Friendly
Makes time to get the right fit, even if it means researching, putting bikes together, and more.
Knowledgeable
Prompt delivery!
Knowledgeable staff. Very friendly and helpful.
I had my bike repaired in October and have not had any problems with it since. It was done well.
Adam is my favourite mechanic in the whole city ! He's funny, kind, personable and knows everything. He figured out this mystery problem i had this summer with my bike that the other Sweet Pete's technicians couldn't solve. More recently he fixed my flat tire and was thoughtful enough to put the punctured part of the tire near the valve so that I could keep an eye on it while pumping it up. I always recommend Sweet Pete's (B side) to all my bike commuter friends. I don't bother going anywhere else :) Thanks again !
Customer service is awesome and the quality of products speaks for itself. The staff go above and beyond her.
good selection. Great service.
Knowledgeable, friendly staff. Good selection of bikes and accessories. Service department does a great job, too!
Amazing service/friendly staff.
Good selection of bikes and clothing. Great atmosphere in the store, staff are friendly and helpful
The people there are extremely knowledgeable and very helpful.
knowledgeable, competitive
High quality and unique products, and I find products to make my riding easier/more comfortable. The mechanics are very kind, helpful and prompt. Really sweet all of it!
There was an actual personnal response to the delivery..
Selection and reasonable prices.
Excellent customer service. That is very important and often overlooked. Staff is very helpful.
You had the gloves I wanted.
Great quality and service
Knowledgeable and accommodating staff who are always willing to share their expertise with customers, explaining and educating without ego.
They know their stuff, they offer up options, and make suggestions that make a difference.
I always come away confident that I made the right decision buying from you. Service is excellent.
Expert, courteous, accommodating and quick. Better than online. And the prices are fair.
Rental Service was a great experience - picked up the night before a race rented for 24hours.
Very friendly, accommodating staff. Courteous and patient with newbies and knowledgeable about what's best for each type of rider.
The store had everything you would want in a bike shop. The employees were super friendly, knowledgeable, and helpful!
We bought two bikes and are extremely happy with both. Thank you!
Good price. Great and knowledgeable service!
Very good customer service.
Great team and excellent service at the time of the sale as well as for service afterwards.
Highly recommend the Bloor location.
Sale pricing is excellent and service is great.
Really appreciated the patience of the staff.