based on 6796 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First talk, you come back in 5 days or 1 week max, and the bike arrive in 2 week, im need the bike on sunday (5 days before)
Friendly service. Nice atmosphere.
Good online interface and efficient delivery.
The service was amazing. They put my new gear on my bike without me even asking!
Good quality!
Friendly and knowledgable.
Shipping has be done in no time and parcel content arrived in good condition. No headache. Smooth and fast service.
Friendly, knowledgeable staff and decent prices.
Amazing quality in bikes and service. Great staff, very friendly and helpful.
Range of products available through the website that can be purchased and picked up at the store.
Availability and ease of purchase
My Henty Wingman Backpack (for a running commute with a suit) is living up to its positive reviews. Great e-platform for the out-of-towners and (yet) still got personalized service from John Fornasier. Highly recommended!
I had to call to find out why my bike order was late. After I called there was very good follow-up. The delivery service by Mitchell was excellent.
Very helpful.
Extremely helpful service. Staff is spectacular.
Best experience.
Very happy with my shopping experience. I just feel guilty about my LBS.
The bike that I rented was in a very good condition. Service was professional and very pleasant.
Knowledgeable and friendly staff.
service/ price/ accountability/recommendations
Friendly, personalized and very knowledgeable service.
Knowledgeable and friendly staff, great product and good vibes all round.
staff are always friendly, helpful and accommodating.
Very helpful, provide alternatives
Helpful, friendly staff... good selection of bikes and accessories (and reasonably priced).
Product knowledge is not quite at same level as other local bike shops.
That said staff all always friendly and helpful!
You sell the products I want to buy at the best prices around.
And all your products are backed by solid technical expertise.
Nice shop, good product mix. Friendly staff
Shipping was extremely slow and I did an in store pickup. I ordered parts from sweet Pete's and chain reaction (UK) at the same time. CR was 2 days shipping internationally, your store took almost 2 weeks to deliver between stores.
I will continue to use CR if possible going forward.
Good products, good prices and friendly service that is on point! Keep it up.
Friendly and efficient service