based on 6729 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
good shopping experience, nice discount on a very good product, very fast shipping.
great service
Great bikes, awesome customer service and guides. Fun trails too!
Great looking store, staff was friendly
Geat product knowledge, selection and quality!
Good kit, speedy shipping, easy transaction. Someday I’ll come to Toronto and visit. Definitely going to keep you on my gear website lists. Cheers
I really liked the bike selection in February and there were some great clearance prices. Staff was quick to serve me and work with me regarding sizing. Thank you!
Better customer experience. Not friendly or inviting unless your going to buy something
The customer service
Amazing customer service!
friendly, quick service. a+ thanks
Helpful staff, quality products
We really appreciated the great costumer service. We made multiple errors trying to order a product but John was more than helpful and understanding. Will definitely be back and recommend! Thank you!
Brent was incredibly patient and helpful. I will be getting a bike from your location soon and have already recommended him/the store to people.
Great sales staff. Good advice on saddles.
The service and products were world class. The decor was incredible.
All
Well executed ride event today. This is the type of outing when well executed can make the difference for a positive future event & for feed forward recommendations.
It's a nice shop. It's local and the staff are knowledgeable and helpful. Good selection of accessories.
Ordered a Sram GX grip shift and a few other items. Good selection of bike products. Good communication after purchase, fast shipping.
Good service and friendly staff
Ordered online - easy pick up! Thx
Selection and service
Keep up the great service!
Service was outstanding!
The staff were incredibly friendly, helpful and co-operative!
i brought a bike in to have it boxed for transport on a plane. After the work was done I realized I had brought in the wrong bike. The staff - especially the service person - was extremely supportive in resolving the problem. He was able to box the correct bike in a very short time period (so it could go on the plane) and they were very kind in charging me for the whole exercise, including re-assembling the first bike.
I could not have asked for better service, and will definitely recommend Sweet Pete's on any occasion.
Thanks again!
Honest and friendly
Knowledgeable and extremely helpful staff.
Able to locate what I needed even though it wasn't stocked in the shop. Will be back for sure
I wanted a specific helmet for my son, and your staff were able to find it through your distributor and have it special ordered from Quebec.
Was expected to take a week, arrived in 3 days.
Staff member at the desk (sorry didn't get his name) was most helpful!
Thank you!
Name removed
I really enjoyed the Fat Biking guided tour I went on Sun Feb 16.
It was perfect!