based on 6800 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You’re all so very helpful!!! Super friendly service and speedy!
Was looking to upgrade my tires on my fixie bike and wanted to source them locally. I use my bike to commute to work so the tires are important. You guys responded right away, followed up via email and the tires were ready for pickup the following week. Very happy wth the service and the tires. Thanks a bunch for all your work.
Name removed
Fast service, good website.
During the COVID19 Pandemic I needed a new bike helmet ASAP, I looked at a few places online and wanted to get a good deal and hopefully support a local bike shop. After I found the helmet I wanted for an EXTREMELY good price, I made my order thinking it would take weeks or a month to arrive. This shipping was as fast as prime before this pandemic. the helmet is perfect and I was/ and still am extremely happy with Sweet Pete's Bike Shop, I will definitely be a returning customer.
Staff were very friendly and knowledgeable over the phone and through email. We had a great experience with fast and friendly delivery.
Product shipped very quickly and when it arrived looked just as good. Thanks
Great selection and service.
Great efficient service. Thank you!
Fast service, great email on delivery schedule. Huge stock of parts. The bar ends are great. I rode with them today!
Clear comms and fast delivery; item as described.
thanks for the great service
Ease of doing business
Friendly staff, quick and efficient service and close to home!
Friendly, knowledgable, service focused on getting be back on my bike, as opposed to beign sales focused.
Amazing experience. Thank you so much. Exceptional customer service!
Response was immediate, service was quick and efficient! Thank you!
Excellent service. We appreciate that you got our daughter’s bike ready and delivered in time for Easter. And it’s an amazing first bike. She learned to ride it quickly. A big hit!
Great selection. Knowledgeable staff and excellent all around service.
Top notch job of getting my bike back in shape. Good customer service. All this during a pandemic.
Good communication and good service in selection and delivery
Phenomenal service, great products and very knowledgeable staff!
Superb customer service and prompt delivery. A great local company to deal with when it comes to all things related to bikes and accessories.
The process was smooth and it was a pleasure as usual to work with Rob West. I wouldn't change anything.
I have bought 3 bikes there love all the staff and products.
you’re handling covid bike repairs perfectly thank you
All questions are answered quickly and efficiently. Fast repairs
FYI, when the bile was delivered the seat post was slightly askew and I had to fix it before the first ride.
great team doing incredible work during a difficult times. easy to work with - bought on line and picked up the next day. thank you
Great price
Quick delivery
Fast and reliable service. Got a discount on my new lock which is greatly appreciated during these challenging times. I was very impressed by the measures all staff took to make the whole experience safe.
Thanks!