based on 6800 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great knowledgeable staff. Friendly, no attitude. Quality products. Capable bike mechanics willing to be helpful, take time to provide some advice. Cheers, SR
Great service and super helpful. Had me up and biking again super fast
Attentive and friendly! I ended up purchasing based on those qualities
Very impressed by professionalism of your staff and the way you are handling covid. Keep up the good work!
Amazing communication and service. Appreciate pointing me in the right direction when the product I wanted wasn't available at first.
I needed help replacing pedals, and got rapid service. Much appreciated!
The price for the gloves I wanted was better than any other shop I could find.
Good on-line service
Very happy with the helmet I purchased
Quick shipping
amazing service; solid products; trust the advice
Service was quick and courteous.
I ordered a bike from your website, 6 days later you brought it to my house. It was beautifully assembled, and the guy that brought it was awesome. You knocked it out of the park with your incredible service during very difficult times.
Was ready the same day. Very nice staff
work well done, casual but detailed discussion prior. Emma got back to me really promptly
Great service. Thank you!
Service was quick and efficient. The staff is so knowledgeable and answered all my questions.
Selection, accuracy of order as advertised
Well priced and as described.
Fast turn around for curb side pickup.
Great service and staff. Purchasing a bike was a pleasure.
So helpful, thanks Owen!
Friendly service and quick delivery. Very much appreciated especially in these times.
Organization and professionalism.
Good selection of a range of gear and bikes
Communication and attention to detail.
Very polite staff! That's the key to all the other good stuff.
Online covid orders delivered quickly by courteous staff
Fast n easy
Friendly staff
Will be back
Also open one on the east end lol
Very friendly staff, fast response time with emails and delivery of orders!! Very happy with the purchase!!
Thanks everyone!
First name removed
Your online customer support was fabulous. The people in store were great too. I would have been happier if I didn’t feel as rushed due to the long line outside.