based on 6732 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kind people, great bikes!
Website was easy to search and use, plus i was able to find sram omniums whoohooo
Your updates on current situations through your website has been very helpful. I look forward to shopping again at your store. Thank you.
Website has great selection, and very friendly employee at the store didn’t make me feel bad about asking questions.
Patient reliable
Faster shipping, but I know things are delayed right now.
Easy to schedule appointment for bike maintenance and repair. Staff are very helpful and friendly.
Make sure items posted online are actually available for faster delivery.
Everyone at Sweet Pete's was fantastic! They provided prompt service and were more than willing to lend a helping hand where possible. I will definitely be returning in the future.
Great staff, super helpful. Will definitely be a regular customer!
You have the products that I want and I like supporting local businesses even if it’s online.
Great selection at competitive prices.
Quick shipment!
Packaged well.
Fast shipping even during the pandemic.
quick service and ease of ordering online
Good website
Friendly, efficient and helpful staff and a great location!
Great customer communication.
Product is high quality. Service was impeccable. The staff ensured my needs were met
You had the product in stock that I was looking for.
Mitch and Rob worked together with me to complete the deal. They were both outstanding.
The entire experience went very well even with the Covid-19 precautions in place.
I love my new bike.
A+++++
This is my third bicycle that I have purchased in 16 years from Sweet Pete’s. I purchased a new hybrid bike after riding my last hybrid for 16 years. Brent was very helpful in helped me decide on a make and model as well as all of the accessories to get me road ready. He also helped me track down my helmet order that I made in March 2020 (right before the COVID19 state of emergency declaration) quickly and I was able to pick it up this weekend. I have always purchased my cycling gear at this store and will continue to get my bicycle serviced here as well.
Your online customer support was fabulous. The people in store were great too. I would have been happier if I didn’t feel as rushed due to the long line outside.
Great knowledgeable staff. Friendly, no attitude. Quality products. Capable bike mechanics willing to be helpful, take time to provide some advice. Cheers, SR
Great service and super helpful. Had me up and biking again super fast
Attentive and friendly! I ended up purchasing based on those qualities
Very impressed by professionalism of your staff and the way you are handling covid. Keep up the good work!
Amazing communication and service. Appreciate pointing me in the right direction when the product I wanted wasn't available at first.
I needed help replacing pedals, and got rapid service. Much appreciated!
The price for the gloves I wanted was better than any other shop I could find.
Very friendly service and my order was fulfilled quickly!