based on 6800 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very well versed and experienced service. Wide selection of tools available for sale. Probably the most tools that I have ever seen at any bike shop. Good prices as well.
Friendly service and advice. I will definitely shop there again. I have purchased several items from them since I took up cycling last year. I was never disappointed.
Fast service, friendly people, good recos
Good service during covid and good return policy
Very knowledgeable, helpful and friendly. I truly appreciate all of the help received from one of the senior associates, I believe his name is Alex. He was very patient and understanding to what we wanted. Thank you again.
Things are not easy during the pandemic but you guys made things as seamless as possible.
Excellent inventory, quick shipping, prompt and professional staff
The product is phenomenal. Service was just as great. Honestly, I was taken care of in a timely manner. I know how hard it is to be working in these crazy times but I think you guys are rocking it.
Very friendly service and my order was fulfilled quickly!
Kind people, great bikes!
Website was easy to search and use, plus i was able to find sram omniums whoohooo
Your updates on current situations through your website has been very helpful. I look forward to shopping again at your store. Thank you.
Website has great selection, and very friendly employee at the store didn’t make me feel bad about asking questions.
Patient reliable
Faster shipping, but I know things are delayed right now.
Easy to schedule appointment for bike maintenance and repair. Staff are very helpful and friendly.
Make sure items posted online are actually available for faster delivery.
Everyone at Sweet Pete's was fantastic! They provided prompt service and were more than willing to lend a helping hand where possible. I will definitely be returning in the future.
Great staff, super helpful. Will definitely be a regular customer!
You have the products that I want and I like supporting local businesses even if it’s online.
Great selection at competitive prices.
Quick shipment!
Packaged well.
Fast shipping even during the pandemic.
quick service and ease of ordering online
Good website
Friendly, efficient and helpful staff and a great location!
Great customer communication.
Product is high quality. Service was impeccable. The staff ensured my needs were met
You had the product in stock that I was looking for.
Mitch and Rob worked together with me to complete the deal. They were both outstanding.
The entire experience went very well even with the Covid-19 precautions in place.
I love my new bike.
A+++++
This is my third bicycle that I have purchased in 16 years from Sweet Pete’s. I purchased a new hybrid bike after riding my last hybrid for 16 years. Brent was very helpful in helped me decide on a make and model as well as all of the accessories to get me road ready. He also helped me track down my helmet order that I made in March 2020 (right before the COVID19 state of emergency declaration) quickly and I was able to pick it up this weekend. I have always purchased my cycling gear at this store and will continue to get my bicycle serviced here as well.
Fast shipping despite all the obvious challenges with the current situation. I continue to be very impressed with the service and selection at this gem of a bike store.