based on 602 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very supportive throughout the buying process and clear /upfront about store policies without having to ask. Provides customers with peace of mind.
Everyone was very friendly and helpful!
You had the Bontager lights I was looking for, and you delivered them quickly:)
Enormous selection of good quality parts. Best prices I can find in Ontario.
I appreciated the friendly, responsive professional service
Very kind and helpfull helpers
Knowledgeable and helpful mechanics, I love Sweet Pete’s!
Thank you so much for taking good care of my bike.
It was fast
Excellent service. Excellent product.
Great selections and reasonable prices.
Purchased a bike for my wife and the staff at Sweet Pete's really lived up to their name. The entire experience was a sweet one. Everyone I spoke to were very helpful and involved to insure that my purchase experience was pleasurable. Whether contacting them by website, email or phone, the staff at Sweet Pete's were simply amazing. What was most impressive is that they provided me with valuable advice on my accessory purchases so that the choices would be a perfect fit aesthetically and practically for my bike. My only go-to bike store hands down!
selection of brands (e.g. Thomson, Brooks, etc)
Excellent customer service!
good
Stafff could be more welcoming 🙂
more selection of gear. Very low stock at present.
friendly and efficient online/phone service
Great service at drop off and pick up.
Everyone following COVID protocols. Very happy with the service. Will definitely recommend to others
Staff were friendly and knowledgeable and genuinely seemed to enjoy the shop which is nice for a customer to see.
Fast 'n free shipping, everything well packed, all items as described, fair prices.
All in all,
10 out of 10.
Extremely quick, which is good considering the COVID lack of inventory. Much obliged.
Fast service, and want I ordered.
Thank you!!
Really fast service
Responsive to my emails. Knowledgeable and friendly.
Exactly as advertised and arrived quickly!
Exactly what I ordered and quick delivery
Best customer service...... You got me what I wanted..... Thanks so. Much.
Friendly service and smooth cut side pickup experience.
Honestly i just think you folks have much better service than other bike places in Toronto. Never condescending or rude- just honest, kind, and helpful. Big fan of the LGBTQ2S+ inclusivity, as well.