based on 6732 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very Professional. Excellent service - above and beyond.
Staff are very friendly, knowledgeable and helpful.
Easy shopping experience.
Great communication and fair prices
Quick and efficient service.
Knowledgeable staff, quick reliable service
Friendly helpful staff
I received some truly fantastic customer service when I visited Sweet Pete's this week. It's one of the best bike shops in the GTA!
Ease of purchase and very friendly, knowledgable staff.
Mitch is the Service Department is really great, always sound advice and triage'ing my bike into service was an effortless process, they were also done really quickly!
Fast service and delivery!
The price was good
Fast shipping
you had what i needed and the price was reasonable.
Thank you.
Great website, great store, great staff
All good!
I ordered a part online. I dropped by this weekend to grab it. Very friendly staff.
The friendly advice from staff
Amazing team. very helpful, responsive and friendly.
Shipping is insanely slow. It feels like everything is dropshipped if it's "in the warehouse". I don't understand why things are represented as being in stock if it takes 10+ days to ship.
Service - love the hassle free service, the pick-up and delivery of our bikes. Key aspect.
Great friendly assistance and advice from staff.
Nice people.
Great shop. Super kind and knowledgeable people.
Very friendly and knowledgeable.
Now that I've taken a bike mechanic course with Shawn, I know the high standards he sets for his service team! I love coming into the shop - always fun.
Amazing service and knowledge! A problem with my bike’s brakes finally got fixed after multiple attempts at a different store.
I really appreciate how considerate and accommodating the staff is and how they will take their time and explain different options with customers so they can make the best choices for themselves.
Max was very knowledgeable and a pleasure to work with
Very helpful advice