based on 6731 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pricing and fastest delivery time ever!
Friendly knowledgeable staff, do very good work, highly recommend.
Great staff, excellent service.
Good selection
Staff knew exactly what my needs were and pointed me in the right direction!
Friendly stuff, nice store
Their customer service was very friendly. The order I placed came in before the timeframe they initially indicated so that was very pleased.
Great service, friendly folks.
Great personal service
Your staff are great, you accepted a return, no problem when an item did not work out and your selection of bikes and related items is excellent! I recently did a 5 week bike maintenance course there - it was really really good - thanks to Shawn!!
First name removed
Excellent service and advice.
Mitch was amazing!! Found us the bike I wanted and then all the accessories I would need. He’s really knowledgeable and another gentleman there also helped put a bell, cup holder and basket on my new bike. We’d come back! Thank you so much
Friendly knowledgeable staff with no attitude. All the thumbs up!
Customer service is top notch. Their staff is extremely knowledgable. They also have large inventory.
Will certainly recommend and I do!
No reservations about recommending sweet pete's, provided that person asking is not looking for a brand that they don't carry.
I ordered an item from trekbikes.com, which i had the option to pick up from sweet pete's for free vs paying $15 extra to ship to my home. While opening the item, i noticed that it had been shipped to sweet pete's by courier. i live not far from the shop, and if trekbikes can ship there for free, they could just as well ship to my home. just annoyed by how big bike companies play games with customers.
Nice products and price very attractive. I recommend this website.
Good selection, reasonable prices
I love this store and would recommend it for sales and follow up service.
Great selection. Covers any cycling needs. I have a great LBS in my town, but they dont have everuthing. And Im NOT buying from the usa.
F them.
Cheerz
Good price & delivery!
I ordered a good lock from Sweet Pete's - the price was competitive - there was a postal strike in Canada - they delivered it by hand (an employee cycled to my house!)
The staff at SP are the most helpful and knowledgeable than all other bike shops in the city
Nice clean shop with friendly, prompt and knowledgeable staff.
Brand quality and good inventory
Your customer service was excellent. Good product knowledge and I appreciated the time taken to fully discuss options. Also excellent follow-up via email. My kudos to Brent.
Very thorough!
Great response and knowledgeable staff.
AMAZING service and extremely knowledgeable people. I was so amazed. Thank you so much for the help and very excited about my bike.
Great shop. Excellent customer service and impressive selection of cycling gear