Customer Testimonials
Very personal. Very knowledgeable about bikes. The only thing is…I would’ve liked to have gotten a sticker from St. Helena Cyclery so I could remember where I purchased the bike and refer them to others.
There are great variety to choose from and the people are friendly.
Repair of my bike tire was handled beautifully. Turn around time 2-3 hours at most.
Thanks!
Great friendly service.
Jake provides superior customer service!
They called me, even though they were closed. Thanks again for the help! And I even got a deal on shoes. /cheers
Friendly, reliable service.
-Thanks fo great service and great explanation and installation of our new bike rack
Products are great, specialized and the team accessible, incredibly helpful and very kind.
Cool people working there, Jim And Jake. Got my ebike ready really quick. Gave me extra tools and instructions too. Not to mention the special discount i got. Thanks will definitely come back and tell my friends about it.
Nice team. Knowledgeable. Helpful. Service orientation.
Amazing service, great bikes!!
Fabulous experience and excellent customer service! Justin was kind, fast to respond, and patient with my questions. I purchased a road bike and had it shipped to San Diego - the process began on a Wednesday and I had my new bike by that Saturday - AMAZING!
The team at St. Helena Cyclery is the best! I appreciate their communication and commitment to excellence!
Friendly service and experience. their staff rides the same bikes and trails that I do, they really understand what I need.
Jim and Austin were most helpful.
This was my first purchase of any bike and they assembled the bike extremely fast and were awesome when I came to pick it up at explaining all of the bikes features. Amazing staff and very knowledgeable!
friendly service
Staff was knowledgeable and responsive.
Reasonable price and wonderful service.
The customer service
Knowledgable and friendly people
They are very frendly people, and super professional, if you have any concern they don't have any problem to explain to you
Been a customer since Jake purchased the store. That should say it all! Trek fan-numerous of bikes- outstanding service throughout the years.
Great friendly service!
Exceptional staff. Knowlegeable and friendly
Went in to get a flat tire fixed. Done in 15 with an added check of the gears and chain lube. Great service!
Love the new dropper
Robert was amazing and took time to answer any and all questions regarding the bike I was purchasing.
I absolutely love my Townie - and the staff was incredible!!