Customer Testimonials
Staff we very helpful fulfilling an online order.
Very knowledgeable and friendly service. Can’t ask for much else…
Fast, courteous service & reasonable prices. Tech even did some minor adjustments gratis.
Super kind and helpful staff.
Large selection, fair prices
Very helpful, personable, and had my problem solved within 15-20 minutes… Very thankful for the service that was provided… God bless
Carson is the reason why I will only use Phat Tire for cycling needs
Andrew is always so helpful and knowledgeable to help me get back on the trail.
They recommended, ordered, and installed a great upgrade for my bike. I also appreciated the good advice on maintaining and setting up my new tires and wheels.
Everything. Knowledgeable mechanics. They never try to up sell. Always have a great selection. And super friendly!
The employees let me in and sold me the parts I desperately needed when the store was closed on a Sunday. The best service ever, and with a smile.
Good products and great people.
Your entire staff is always top-notch. Any advice I've needed about riding in the area, questions about products or repairs, and this time bike rental. They always provide great answers as well as great service.
And the free beer isn't bad either.
Sure there are plenty of choices in Bentonville, but Phat Tire is my go-to bike shop.
Variety
Super helpful and friendly staff!
Initial and follow-up service.
Great mechanical advise
Walked in with a flat tire... it took not even 10' to get what I needed, picked up some lubricant as well and back on the road. Thank you guys!!
Great customer service everyone very helpful and quick fix on my grandsons bike
Your staff is always friendly, extremely helpful and kind to a mom with a busted tube! Thanks for being the best option in downtown Rogers!
They provide great and prompt service. They are pricey though.
Bike mechanics are super helpful. Had a snapped derailer shifter cable and one of the guys helped get it into place for me to remove and gave me some advice on getting the new one installed. Even had a free beer. Best bike shop around.
Instant service. Walked in with bike multiple times and they immediately put my bike on the stand and started working on it every time. Only bike shop in Bentonville I will be seeing from now on
I like to be greeted by happy, knowledgeable salespeople who love bikes and riding, and you guys seem to do well in that area. The prices are a little high, but I understand everything is these days.
Thank you, thank you, thank you for your speedy and efficient response. Through another shop, I had been put through a three month "run around" and wait to get my bike repaired. I brought my bike to your shop and the next day it was repaired. Great job guys!
Nice And knowledgeable staff.
All staff members are knowledgeable, helpful, attentive and friendly.
Great snacks
Always very nice and helpful.
Great friendly service!