Customer Testimonials
Great service, very friendly and helpful. High quality bikes
Excellent service!
Friendly staff, great location
Helpful, free assistance and beer, good prices on bikes,
Great selection high quality. Very knowledgeable.
Excellent service. Took bike in for tire repair.
Very customer service oriented. Great service.
Great job making sure my bike checked out ok because of the parts recall. Thank you!
I took my older Trek in for a tune-up. I got an email several days later that the bottom bracket needed to be replaced. I picked the bike yesterday and took a short ride. It works great now.
I highly recommend Phat Tire for servicing your bike.
Clean installation and labor cost is reasonable.
Very friendly, helpful and reasonable prices
Fast walk in service and free beer!! What's not to love!!??
Had what we needed for nesseccary repairs and we were back on the trails. Friendly.and helpful staff.
Fantastic staff, knowledgeable on all things bicycle.
Mark, Max and the others are always there to help. Mark is a hands on manager with years of experience and knowledge. The follow up on every product purchase is invaluable. I can't imagine going anywhere else!
Very knowledgeable
The shop and service Dept were slammed and you still were able to work me in for a brake repair so I could ride.
Your mechanics are so pro!! I trust them to make my bike perfect. Can’t say enough good things about your shop ❤️
Sales person was very knowledgeable and friendly
Great selection in store…bikes, gear, clothes. Enjoying our water bottle.
Great service, knowledgeable staff.
Willingness to look at and address a mechanical on my bike as a walk-in. Great customer service!
Great location, friendly and knowledgeable staff, good pricing, well stocked, and beer on tap at the DT Bentonville location.
I love my electric bike and everyone that works there are very helpful and friendly!
Great customer service..... bike repair done professionally.
Great service, and Ryan's knowledge of all things MTB has been great. Will be doing regular business with you all.
Fast and friendly service!
Knowledgeable Staff
Good customer service and great clarification on a couple of questions I had regarding tire selection based on my preferred trail riding. Thank you!
A place that knows about recumbent bikes!