Customer Testimonials
Great personnel, conversation, service and prices. I highly recommend this shop!
Love Phat Tire- best customer service around. Always so accommodating-very knowledgeable!!
Walked in off the street, picked up cleats, paid and on the way in less than 2 min.
Downton Bentonville location. Easy in and easy out, team was friendly.
Didn't get a 10 b/c this isn't my "home" shop. :)
I spread the love around when we visit here.
Kevin was great and very patient with me. He answered all my questions and never made me feel forced to make a decision. He guided me through the buying process and explained the options that I had. Great Service and great shopping experience.
I appreciate the clear communication, close attention to detail, expertise of staff, and general friendliness!
Had a very nice experience with your staff, they were very knowledgeable and helpful with my concerns and needs. Will definitely be back for all my bike needs. Thank you again.
Friendly service
The store was EXTREMELY BUSY yet the SERVICE was EXTREMELY AWESOME
We had a great experience at the Fayetteville Store! They were super helpful and we ended up coming away with a new bike we love!
Return policy, friendly and helpful associates,
Friendly, knowledgeable staff... took time to answer questions, even on a busy weekend. The 3 younger guys were awesome. Ben knows his merch!
Oh, and awesome choice of beer on tap.
I thank Jarrod and Jesse for the excellent service, and patience in advising me. I will definitely be back soon as I am looking to upgrade both my road and gravel bikes.
They really worked to take care of my husband's tiress
Quick, clean, friendly
I appreciate Mason and Mark getting my bike ready to go - even early enough i could go for a ride that day!
The products are legit, the service is on point and polite❤️
AWesome staff! Very helpful! Had my flat tire fixed in less than 15minutes and back on the road!!
Friendly, helpful staff. Free beer and great service. 10/10
Knowledgeable and quick turn around!
One of your mechanic save my trip from South Carolina for little sugar. It was a last minute repair that would have kept me from completing. Mad mad props! You guys rock!
Sincerely,
Bryan
Customer service is amazing
Excellent service. I came in with a damaged tire, the service department immediately took my bike, helped me choose a new tire and mounted in within a few minutes to get back out on the trails. Thank you Phat Tire!
Seth at the Bella Vista shop was super helpful with making sure we checked out some of the other cool areas to ride. Plus taught us how to use tire plugs just in case we needed them. The Rogers shop the guys were great. The shop downtown was not nearly as friendly.
Went in for a flat tire. Repair was very quick and customer service was great.
Yes.
Great service and fine folks.
Thank you for your great, positive, helpful staff. Thanks.
Staff was awesome, wish I could remember his name. Couldn’t decide on shoes, so he brought out every pair that were my size and was pleasant to chat with. Found some shoes that worked.
Excellent customer service.
Great service. Good people