Customer Testimonials
Great communication
Always top notch care and customer service. Needed a new back tire for Trek Duel Sport. I had to drop my bike off as I had a couple of meetings that afternoon. Grace called the next morning to tell me the New tire was on and the bike was ready to go…
Thanks for Everything
First name removed
Very helpful. Great to have a shop nearby.
Staff was helpful and friendly and informative
Customer service was exceptional
Quick and fast service! Gotta love it!
Everyone is always very friendly and the service department is amazing. They help out very quickly and do a great job
Nice costumer service
I went in for shoe clips for my spin class. They helped me find the right ones, installed them and answered every question I had. Both young gentlemen that assisted me were very helpful and polite. I will definitely use their services again.
Great customer service and really expert team members
Staff is friendly and always willing to help
Outstanding customer service and experts in bike repair!
Friendly, helpful staff.
Great customer service!
Great customer service Cory..
Always excellent service
Always wet helpful and knowledgeable
Was in town for a week and my bike badly need a good tune up after riding extensively in western usa the last three months.. really good and fast service at a fair price!! I’ve already ride the bike at slaughter pen even tough the weather was bad and everything was in perfect order! So a big thanks to phat bike team!
Andrew and Danny shared their exceptional knowledge and helped us pick out the perfect bikes. We’re so thankful to have a local bike shop that services what they sell.
Knowledgeable skilled friendly and professional mechanic
Awesome crew that work with you to get your new ride up and running. Very good technical team with great knowledge of the product.
This was the first time I went in the store I was greeted politely lots of bicycles. Lotta cool things went in to have a flat tire changed. They were so awesome. They did it right there in front of me while I waited. Definitely five star.
Often have the parts I need for repairs, and service is always super helpful and friendly!
Helpful
Great assortment of accessories
Great shop and very friendly, knowledgeable staff.
I like trek bikes
Was in your shop one time. It happened to be before your nutrition and maintenance event. I did not catch the names of the two employees/owners working but they were both very nice and helpful, gave great service. I love supporting local businesses instead of buying online and with the service and friendly "vibe" I will be back.
Great service
Friendly, helpful, and free adjustment