Customer Testimonials
Very knowledgeable staff and makes choosing a bike and accessories easy. Fun experience!
Friendly, knowledgeable staff with helpful advice and excellent service.
They helped me get my bike back and going considering all the options not just the most expensive complete parts replacement. In this area I appreciate that approach to bikes.
Very helpful with my purchase. I will be going back for gear to go either my new bike.
The staff is incredibly welcoming and knowledgeable. My first experience in the store was great. Just went in for a tube and a tire. Walked away feeling inspired to join them for rides in the future. A completely different experience than other shops in town.
Perry( I believe is his name) has perfect customer service skills. Very much looking forward to doing business in the future with Phat Tire. It seems customer service is a thing of the past, thankfully not at Phat Tire. Grateful for your bike shop!!!
Brian Keenan
Super friendly and helpful technicians, fixed my tire on the spot and gave me all kinds of helpful suggestions about rides.
Everything! The greatest!
The gentleman that helped us with a gift card for a friend was extremely helpful and took time to show us several options. We ended up getting a gift card and will definitely recommend Phat Tire to our friends and family.
Great customer service
The service we received was great!!!
Fair and quick service
Friendly & efficient! Thanks.
Quick service, always friendly, knowledgable team and great to work with.
Staff was very kind and knowledgeable. I appreciated that they took the time to help me.
I talked to 3 or 4 guys about my new bike and they were all so helpful! Their recommendation was perfect for me.
Quick, professional and friendly service
Knowledgable and Friendly, with timely service.
Great customer service and the passion for cycling!
Staff was accomodating and helpful in fitting a bike for my wife.
Great friendly knowledgeable employees were a pleasure to work with
I always get great service here from the knowledgeable staff. Good selection of out
Mountain biking products as well!
Very friendly staff that actually care about the work they do.
Availability and competitive pricing
Great knowledge and customer service
Great service, as usual
Great friendly staff. Rental bike was in great shape. I’d definitely rent from here again
Great staff very helpful and knowledgeable.
Your service department knows me. Whenever I need something, they can get it for me, or get it done for me.
Very knowledgeable and was able to respond to my unconventional request to wrap my cane handle with handlebar tape, did an excellent job and it makes my cane look even better
Quick answers to my questions