Customer Testimonials
Everything I needed was in stock and service was very quick
Helpful
Fast and friendly service! I've talked with Russ and Liam and Miles. They were super helpful and solved my battery problem in four minutes!
Excellent service and tune up on my mountain bike. Very helpful and friendly staff.
We love Phat Tire, and the downtown Rogers store is just great. The people are friendly and helpful!
Products: I like mostly the Trek brand and product offerings at Phat Tire Fayetteville.
People: Everyone working at Phat Tire Fayetteville, is friendly, professional and very competent.
Great products and great staff. What's not to like?
First time buyer and first time in a bike store. Team was very informative and helpful. Will definitely be using them as a resource on my biking journey.
Very nice service .
I only needed my detailer adjusted. I appreciated that they wanted to show me how they were going to fix the issue and they were able to get on it right away.
Also - they have a great selection of bikes & accessories
Gravel bikes, but with mountain bike tires... Mass hysteria!
Friendly, helpful and knowledgeable staff. Excellent experience.
The staff/ mechanic was very helpful
The customer service here is top tier. Danny, Michael, Jackson, and Andrew are amazing. They make every visit productive and special. I tell everyone to go see them for all things bike related.
Fast and friendly
I have been two days in a row - one for gear and one for services. I could not have been more pleased with both.
Always helpful and knowledgeable!!
Great service from a knowledgeable staff
Kind awesome knowledgeable service every time I go in.
Great and quick service 10 plus!
Did a bike fit at the south Tulsa location and I am very pleased with the professionalism and results of the fitting. I’ve ridden a couple of times since and the rides were much more comfortable and I feel like I’ve gotten some added power as well.
Great customer service!
Passionate employees
Friendly, quick, competent, transparent service. And open on Sunday
I love the knowledge of the staff. Friendly and courteous. They educate and demonstrate patience. It's also appreciated that the maintenance team or sales staff never try to upsell you something you do not need.
Super nice customer service. They help me with any problem needed at the best price possible. They truly care about there customers and halve helped me with issues even if I'm on a time crunch or budget. This is my main bike shop and will continue to be because of there helpful manner.
professionalism, courtesy and follow through,
Good people. Good products
Super impressed with your winter service! Loved the attention to detail and shared love of bikes!
Excellent sales and service, had the part I needed and helped me instal.
Recently had a great experience at Fayetteville location. Extremely helpful and understanding. In the past I had a bad experience to the point of trying to rip me off at the Bentonville location.