Customer Testimonials
Great service. Quick and helpful.
Excellent service. Thank you
Great communication regarding a wheel set I bought online. One transferred in from another store, and I was notified when both were ready to go. Service was able to squeeze me in to swap over the cassette, rotors and tires, making it a very painless experience.
Kind generous patient staff. They are great
Dane, in the Norman store is extremely knowledgeable and helpful and guided me through the entire process of purchasing a new road bike and fitting the road bike for me. I have purchased many new bikes over the years and this was by far the best experience I have had. Many thanks to Dane!
Knowledgeable, friendly and spend time explaining things to you.
Great customer service from your service crew.
Fantastic customer service.
Great customer service and advice
Great team. I wish they were located more mid-town.
Very friendly and helpful
Dudes are the bomb. They had the frame i've been looking for in stock and helped me get it even though i'm not local.
Great service, bike looked brand new!
Excellent service. No one is better in OKC.
Bike rental was easy and a good price.
Excellent service. Very knowledgeable and easy to work with. I'm in there every time I hit Bentonville. The best shop I have visited in the Central or Western US.
Staff is friendly and very helpful. If they say they are going to take care of something they do it.
David and Collin were so great to work with. I LOVE my new shoes. Thank you for the amazing customer service. I will be back!
The friendly and knowledgeable staff. Bonus points for being smiley and happy.
Always helpful
great service!
Super quick and friendly service. When the other shops in town told me they couldn't get to me for a week or two, Phat Tire took care of my repair overnight! I literally dropped it off at closing time and got a text the next morning before opening time that it was ready. It was so appreciated since I was visiting Bentonville from out of town and wanted to make the most of the time I had left in town. Would highly recommend their team for anything you need.
Helpful and professional when my kids bike down and need an adjustment!
Excellent service! Fast and knowledgeable staff!
Great people and great service !
Took 2 bikes into service center at Bentonville location. Everyone was professional and knowledgeable. Got the work done the same day.
Jason Smith and the rest of the staff at Phat Tire Bicycle went above and beyond to make my trip to Bentonville successful! This is the second time I’m visiting and the second time they’ve exceeded expectations. Thank you!
Staff were great, work was good and prices were fair.
Kent was so helpful and friendly as we rented bikes in a new location for us. The bikes were great and the recommended trails were amazing!
Honest repairs at reasonable price