Customer Testimonials
The personal touch from the people.
Customer service is top notch
Ben and the whole staff were extremely friendly and helpful. 10/10 would recommend to anyone looking for parts, service, rentals, or bike purchase in NWA! Willing to help diagnose bike problem. Made sure rental bike was perfect.
The coffee shop inside was great too!
FAST service!!
Service department is awesome- I have visited several bike shops in the area in rank phat tire number one for sure
Helpful staff.
Mike and the guys at Phat Tire Fayetteville provided expert advice with my telephone order for a new bike. They are super frendly to work with.
Professional
I liked everything about my visit: the service, the products, everything! I especially like th young man who worked on my bicycle. He was knowledgeable, helpful and friendly.
Ce. Sparkman
Courteous, professional, and helpful. They went above and beyond to make sure I was able to get my boy a bicycle for a decent price. They were friendly and welcoming and answered every question I had, and even ones I didn’t. This is now my go to bicycle shop and repair center.
I enjoy talking and listening to the employees at the Norman facility. They know their stuff and have helped me out on a couple of issues.
Lifelong TREK fan and multiple owner. I bring all of my bikes there for service. They are always willing to discuss options before making a plan.
It was easy to work with the team downtown. Thank you for the intro and no pressure environment.
Prompt service, knowledgeable staff, good selection of accessories (Bontrager).
faste turnaround on service repair time
Excellent service as always from Dane and his team.
Good people
Great products and service provided. Thank You
Clearance table was too good to resist!
Great service! Adam was able to pick out the right kind of bike based on my height, price range, and usage (commuter). He even selected a great bike for me at the lower end of my price range.
bought a gift card for my son.
Great service! Jake is awesome!
Great service and location!
Fantastic service from a knowledgeable and professional staff. Good selection of quality gear.
excellent customer service
The service was fantastic. As I got approached by the store, the manager opened the door for me and asked if there is anything he could do?
Very knowledgable and helpful staff.
They went to bat for me when the new bike I purchased had quality issue and made sure that the manufacturer remedied this (& then some). Huge shoutout to Matt, Jonathan & the whole PT Tulsa crew.
Very knowledgeable and friendly staff!
Mark, Max, Kent and crew are always friendly and quick to repair whatever I have broken. PT Fayetteville is my go-to bike repair shop. Also an excellent authorized Trek dealer.