Customer Testimonials
Great service!
The owner and employees are very knowledgeable and more than willing to help you out and explain everything so you leave knowing more than when you came in!
Excellent service, everybody knows their stuff
High quality products for every cycling need. Expert technicians. Friendly and knowledgeable staff.
Knowledgeable and friendly staff
I really enjoyed the process, I feel like the environment and knowledge of the staff make a pleasurable experience.
Danny and the crew at Phat Tire Springdale are great!!
They did quality work
Seth is just awesome. He really helped me out and upgraded my new bike and now it is perfect. Grace is also so nice. What a great and helpful bike shop!
The customer service I received was wonderful and I will absolutely come back to the store again!
Customer service was top notch, very informative for a beginner rider, very prompt and knowledgeable as soon as I walked in the door our salesman was glad to help! I appreciate the good transaction very much!
Had what I wanted
Very courteous and great service.
Always quick and friendly service. Thanks again for all the recommendations and the help. Always good to have someone you can trust when you’re not an expert in this.
Danny Williams does an amazing job of knowing his customers and knowing their cycling needs. He is passionate about helping customers with their cycling requirements and needs.
Helpful and enthusiastic staff. They loaned me some pedals to try out before I decide what to buy!
Awesome service!
The attention I received from the staff at the store was exceptional. Being someone who needed a bike to be able to commute to work and not having much knowledge on the subject, they advised me on everything, giving me multiple options. The advice was so good that they even taught me how to change tires or check the bike before leaving.
Many thanks to Jayden and Grant for handling my bike repair.
very helpful, good customer service
Although it took a day longer than expected, the job was completed and I wasn't charged an arm and a leg. Customer service was perfect, and I enjoyed the dog in the store.
Friendly and caring. He helped me feel at ease with his professionalism and knowledge of the problem. Will definitely go back if I need anymore supplies parts or a new bike
Quick and efficient service on my bike. Staff was friendly. Great selection of gear and merchandise.
Good selection of "consumable" bike products.
The employees at Phat Tire are ALWAYS AMAZING!!!!! Mark and Mason were so nice to help me!! I appreciate them both so much!! Mason was so kind and very fast getting my Catrike fitted for me. I was so impressed!!! Mason is very knowledgeable and helpful. I was so happy to be able to get out and ride my trike!! I would recommend Phat Tire to everyone!!
Great local company. Friendly and knowledgeable team. Easy access to the trails.
Most friendly shop in town. Good service, I prefer coming here rather than anywhere else.
Service products friendly free craft beer. Place to spend few hours
Great selection of merchandise, knowledgeable and friendly staff, great location next to the Greenway, excellent Trailside Coffe Shop.
Fantastic customer service, as always!