Customer Testimonials
Always excellent service
Always wet helpful and knowledgeable
Was in town for a week and my bike badly need a good tune up after riding extensively in western usa the last three months.. really good and fast service at a fair price!! I’ve already ride the bike at slaughter pen even tough the weather was bad and everything was in perfect order! So a big thanks to phat bike team!
Andrew and Danny shared their exceptional knowledge and helped us pick out the perfect bikes. We’re so thankful to have a local bike shop that services what they sell.
Knowledgeable skilled friendly and professional mechanic
Awesome crew that work with you to get your new ride up and running. Very good technical team with great knowledge of the product.
This was the first time I went in the store I was greeted politely lots of bicycles. Lotta cool things went in to have a flat tire changed. They were so awesome. They did it right there in front of me while I waited. Definitely five star.
Often have the parts I need for repairs, and service is always super helpful and friendly!
Helpful
Great assortment of accessories
Great shop and very friendly, knowledgeable staff.
I like trek bikes
Was in your shop one time. It happened to be before your nutrition and maintenance event. I did not catch the names of the two employees/owners working but they were both very nice and helpful, gave great service. I love supporting local businesses instead of buying online and with the service and friendly "vibe" I will be back.
Great service
Thoughtful, skilled and enthusiastic staff as well as good selection. A joy talking to staff, knew my bike was in good hands immediately and left with confidence. I'm on a coast to coast bike tour and needed a cassette replacement (11-36t- was having a hard time tracking one down), shop had it! Talked enthusiastically with Tracy about bikepacking/touring, she even checked out route I have ahead, meanwhile the mechanic I spoke to on the phone (who's name I didn't catch) swapped out the cassette and was also great to interact with, congratulated me on putting notches in my steel hub body. Left with confidence to cross "some rockies". Best to the staff there.
Great service
Very organized and alot of great products.
I came in from out of town looking to ride some local trails. The staff was very helpful on pointing out where I should ride that day. Some of the best riding I have ever done. They gave me all this info before I had even purchased anything. I ended up taking advantage of some great sales they had going on.
Awesome shop.
Best staff, most selection... Highly recommend Phat Tire.
Grace was helpful, attentive and fun.
Awesome selection, awesome crew.
Friendly, professional staff. Very helpful and accommodating!
the entire staff was professional and very helpful. i needed a tune up on my road bike and i also needed to ship it to DC. they helped with the entire process.
Wonderful energy from the employees.
Grant went over and above to help me. He reached out with a phone call after he initially wasn’t sure of the answer to my question about a gift card. I didn’t leave my number so he took the initiative to find me. Then he graciously helped me purchase one on the phone. He was efficient and conscientious in repeating the contact and payment information. It was a pleasure to do business with a “real” person who was truly committed to customer service and satisfaction.
Quality parts selection for most-all of our bikes needs, coupled with extremely competent servicing experts, equaled and unparalleled buying experience!
Close by, multiple location. Inventory, or special orders.
Best customer service and great product selection.
Very friendly and accommodating staff, worked hard to find the right products for us and even exchanged products the turned out to be defective.
Great customer service Cory..