Customer Testimonials
Carson and Kevin always go above and beyond my expectations. Great to have guys like this close by!
Nice and helpful employee.
I called looking for a bike part and talked to Ben. He answered my questions thoughtfully and was very helpful. I stopped in to pick the part up and again got Ben. He was top notch!! PS I experience this all staff there, keep up the great work!!
Super helpful staff
Tyler was very helpful and really went above and beyond, I really appreciated the customer service
Great service.
Really enjoyed working with Jason and I am really enjoying my new MTN bike! Great service team as well...very friendly!
I was told upfront about how much the repairs were going to cost me. Then they told me how much another repair was going on to cost if the tires need to be replaced and labor cost
Salesman was happy to help my wife and I try on and finally select the correct helmets for each of us. The selection was good and they had our sizes in stock.
Absolutely everything!
Ben was very friendly and helpful!
Super friendly staff and knowledgeable. Always find myself wanting to stay and hang out!
Prompt service. Had my bike tuned up and washed. Bile looks new again ! Chain and gears are now all clean. I will use them again. This was my first time using Phat tire after Lewis and Clark closed down.
Great service.Easy returns and exchanges and the latest available gear.
Great, knowledgeable staff!
Convenient and always a friendly environment.
I already have recommended this store to others. The staff is exceptionally accommodating, the work is stellar, product line is impressive and, considering all that, the value is undeniable. I have not spent a great deal of money in that store (yet) but I am always treated like a valued client.
They have a great selection of products and the customer service is great.
Workers were helpful
Trek Products
Great customer service!
I’ve used your Fayetteville shop for the past two years - for ALL my road bike maintenance/repair needs. EVERY time I stop in, your crew is so friendly and helpful. They don’t just fix my bike, they offer options that help me. On multiple occasions, I’ve stopped in, and they’ve thrown my bike up on the stand to address something quickly. I’m grateful I found you guys! You also recently helped my wife choose a new e-trainer for me for Christmas. Your crew assured her you’d get me squared away after I received it. You indeed got me set up! I’ll be a longtime customer!
Staff was super helpful, did great work on the bike my son got for Christmas. Would absolutely recommend.
The staff knew the exact product I needed to order and it got to the shop faster than I expected. I was told it would be 3 days to install but I got the call a day earlier saying the bike is ready. Kevin and Carson are always more that helpful
Very friendly and knowledgable staff. They took the time to listed to what we were looking for and found us the right bikes and gear for our needs. Originally went in just to buy 1 bike, ended up leaving with 2 bikes and extra gear. We will be back for sure.
People who work there are reliable, professional, great service. Quality products.
I think every single person working that day asked if they could help. Best service I've received there.
Helpful service!!
great people and products
Always great, friendly service. When shopping for a new bike they are very knowledgeable and helpful.