Customer Testimonials
Great bikes and friendly services. All staff are very knowledgeable about bikes and can answers all your questions.
Dane was very professional & nice and provided good advice. He also told me about lodging available in the area of the Razorback Greenway Trails in Arkansas. I’ll frequent this bike shop for my biking needs/issues.
The team, including Jolene, were welcoming and informative. We were in from out of town and their local knowledge and advice were great. We went and rode some awesome trails with the gear they set us up with. Absolutely getting our referrals for future patrons!
Great, friendly, knowledgeable, decent pricing. They're a great business, and I'm glad we have them here in town.
You have supported the Silent Auction with the Bella Vista Foundation and the POA with you donation each year. The five charities we are supporting are: Bella Vista Animal Shelter, Community TV, Historical Museum, Boys and Girls Club, and the Courtesy Van. Thank you so much for standing behind our great city.
Ryan and team take care of me every time I visit Phat Tire. I own 5 bikes and being them all in to be serviced at Phat Tire. They truly care about making sure your bike is running in tip top shape. I recently purchased a Trek Supercaliber and have confidence if there are any issues they will take care of me with no questions asked.
Always friendly and willing to give honest advice, not just try to sell you the most expensive thing in the shop.
I like the friendly atmosphere of the shop and the staff. It is always a pleasure to go in and be greeted by name and have your biking needs met in a friendly professional way.
I had a flat tire and you guys got me a new one and installed it in less than 15 minutes. I love the service at Phat Tire.
Amazing service, especially, in working with the customization of my Trek Fuel EXE and Gravel Bike. Ike and his expert staff pay attention to details, most importantly , the safety of your modified changes. I would Highly Recommend, Phat Tire Fort Smith, for all of your biking needs and services.
Price, value, good selection, excellent customer service! They got it all here. Very satisfied today.
Marcus and Tom were very accommodating and helped me out with a flat right away. I was just visiting for a few days and really helped me out. Had a great MTB trip and can't wait to come back. I will definitely return to Phat Tire when I'm back.
Friendly, proficient staff. Ezra fixed my bicycle and it rides beautifully now! I'm very happy with the service and will recommend to others.
Knowledge, exert workmanship and customer service is exceptional!
Always a good selection of products plus knowledgeable and helpful staff.
Incredible customer service. Employee listened to my concerns, looked thoroughly at the bike, and provided sound recommendations. They even recommended that I get the service performed at another Phat Tire location in town to avoid a lengthy wait time. Thank you!
Friendly staff and prompt service.
Knowledgeable, thorough and fast
I bought a bike rack, and it was installed for me in the parking lot and explained to me without having to look at the instructions.
Great service. Got my road bike tuned up for the riding season and it looks Brand NEW!!! Beautiful!! Rides better than it looks.
Mechanic was very polite and quickly fixed my flat tire. Good conversation while I waited as well :)
Super friendly and helpful staff. Great service and local trail advice.
Friendly atmosphere, and greeting
5 Star Service from Kevin and Carson!!
Everyone was extremly friendly, helpful, knowledgeable.
I'm friends with the manager Dane, he's amazing and took great care of us on our new bike!! Highly recommend!
Excellent customer service !
Always great service
Fast flat tire change
Very helpful staff and terrific service!!!